Hello,
I've set up a grid for the product template but it is shown in a list
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Thanks
Hello and thank you for contacting the Toolset support.
I suspect it is a style conflict between Toolset and a 3rd party component, please check if this issue appears when:
- Only Toolset plugins are activated. It will tell us if there is an interaction issue with another plugin.
- The theme is set to a WordPress default like Twenty-Twenty. It will tell us if there is an interaction issue with your theme.
If the problem disappears, start activating one at a time to track where the incompatibility is produced.
If this does not help find the cause of this issue, allow me temporary access to your website to check this closely. Your next reply will be private to let you share credentials safely. ** Make a database backup before sharing credentials. **
Unfortunately, these credentials are not working for me. Can you double-check from your side and make sure they are working and providing access as an administrator? Please update your previous or your next replies with working credentials.
The products appear as one column because the Archive loop is configured to have only one column. Check this screenshot hidden link
I configured the loop to display two columns and it seems to work. hidden link
Unfortunately, something has changed on the page, and now it displays two header menus hidden link
If you have a recent backup, can you restore it?
Hello, thanks for that, I didn't notice it. On my end, only one menu appears on a clean browser, could you please guess what makes you see 2? Thanks for reporting the issue
Now, I only see one menu. hidden link
It is weird:-) I don't see what may be the issue.
My issue is resolved now. Thank you!