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[Resolved] Grid View for product archive template

This support ticket is created 3 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 6 replies, has 2 voices.

Last updated by nestorC-2 3 years, 9 months ago.

Assisted by: Jamal.

Author
Posts
#2002083

Hello,

I've set up a grid for the product template but it is shown in a list

hidden link

Thanks

#2002721

Hello and thank you for contacting the Toolset support.

I suspect it is a style conflict between Toolset and a 3rd party component, please check if this issue appears when:
- Only Toolset plugins are activated. It will tell us if there is an interaction issue with another plugin.
- The theme is set to a WordPress default like Twenty-Twenty. It will tell us if there is an interaction issue with your theme.
If the problem disappears, start activating one at a time to track where the incompatibility is produced.

If this does not help find the cause of this issue, allow me temporary access to your website to check this closely. Your next reply will be private to let you share credentials safely. ** Make a database backup before sharing credentials. **

#2004177

Unfortunately, these credentials are not working for me. Can you double-check from your side and make sure they are working and providing access as an administrator? Please update your previous or your next replies with working credentials.

#2004217

The products appear as one column because the Archive loop is configured to have only one column. Check this screenshot hidden link

I configured the loop to display two columns and it seems to work. hidden link

Unfortunately, something has changed on the page, and now it displays two header menus hidden link
If you have a recent backup, can you restore it?

#2004253

Hello, thanks for that, I didn't notice it. On my end, only one menu appears on a clean browser, could you please guess what makes you see 2? Thanks for reporting the issue

#2004341

Now, I only see one menu. hidden link
It is weird:-) I don't see what may be the issue.

#2004349

My issue is resolved now. Thank you!