Skip Navigation

[Closed] Google maps issue when enabling Clustering

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 4 replies, has 2 voices.

Last updated by Minesh 1 year, 2 months ago.

Assisted by: Minesh.


Hi there,

There seems to be a bug in the Toolset Maps plugin. The bug only reveals itself when "Clustering" is enabled. As soon as you take this out of the shortcode, the map then works as expected.

I've disabled all plugins, flipped to a base theme etc but the bug is still there and causes various Javascript errors.

[wpv-map-render map_id="map-3" spiderfy="on" map_type_control="off" zoom_control="off" map_height="100%"][/wpv-map-render]

(Without errors)

[wpv-map-render map_id="map-3" cluster="on" spiderfy="on" cluster_min_size="2" cluster_grid_size="70" cluster_max_zoom="14" map_height="100%"][/wpv-map-render]

(Error occurs)

Many thanks for your help



Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you be bit more specific about what exactly the error you experience when you enable the marker clustering?


Hi there,

Yes of course, when I add the map shortcode without the clustering the map displays fine. It’s only once I add the code with clustering that it breaks everything on the page and throws a load of JavaScript errors in the console and won’t load any other scripts. And the map doesn’t show.

As I say, it can’t be a theme issue as I’ve tried swapping to various simple themes and the issue still happens.

Many thanks


Btw, just to note, it’s only started happening after the last map update a little while ago as it was all working fine up until that point…



Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Here is a sandbox site and you can auto-login to it using the following link:
- hidden link

Can you please try to reproduce the issue on the above sandbox site, if yes, can you please share the problem URL where I can see the issue.

The topic ‘[Closed] Google maps issue when enabling Clustering’ is closed to new replies.