Skip Navigation

[Resolved] Google API Maps stopped working

This support ticket is created 4 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 -
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 14:00 – 18:00 13:00 – 18:00 -

Supporter timezone: America/Jamaica (GMT-05:00)

Tagged: 

This topic contains 6 replies, has 3 voices.

Last updated by cassianS 4 years, 10 months ago.

Assisted by: Shane.

Author
Posts
#1462297

I am getting the message:

REQUEST_DENIED - This API project is not authorized to use this API.

For our Google Map API and now our Map search is broken. It was working fine. Any ideas of what to do?

Thank you for your help!

#1462413

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

HI Jason,

Thank you for getting in touch.

Not sure what could cause this to stop working, however can you try recreating the API key without any restrictions to the domain to see if this helps?

Thanks,
Shane

#1462737

So something very odd is happening. I also cannot just "delete" the API. It is in my clients name and billing is attached. I would need to start all over which does not make sense.

In the API it is showing errors in the graph.

In the website it seems to work on the front end with no developer message but the search does not work for address search. It does work if you click on "Use my location"

See here:
hidden link

#1462767

So I did actually delete the key and create a new one. Now when I add the new key I get the following message even though I just created it:

REQUEST_DENIED - The provided API key is expired.

#1462771

You can see on our page if you enter address "1600 Midtown Avenue, Mount Pleasant, SC, USA" then search it still shows all locations

If I do a "Use my location" search by coordinates it does work. Use the Coordinates : 32.833535999999995, -79.8408704 in search and you will it work and display one location that is within 5 miles.

So there is issue with address search

I do not have any restrictions in the API

#1462781

So I enabled the following additional APIs that are not described in your documentation and it worked. I am unsure if I need all of them but working now.

Maps JavaScript API
Places API
Geocoding API
Distance Matrix API
Geolocation API
Maps Embed API
Maps Static API

#1703813