Hi, we could need some help as soon as possible. We purchased the unlimited version of your product but the frontend is not working anymore since we have activated all or some of your plugins.
Please help us to fix this.
Problem description:
- After the activation of the Toolset plugin / Main Plugins the Admin Panel is still operational; the Frontend is just plain white (“white screen of death”).
- If we switch the plugins of, the site is working again.
What we tried to do so far:
- Switching the security & Maintenance plugin of.
- Searching the online sources for solutions
- Setting the Memory limit (Normal & Max) in the WP_Config and php.ini to 512.
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The issue you see is due to a PHP error, please enable WP Debug, and let me know what error you see.
In any case, as well replace the FTP files of Toolset, and try again with no other Plugin, and a theme like Twenty Seventeen.
https://codex.wordpress.org/WP_DEBUG
If the issue then persists, I will probably as well need a copy of the site, unless the error will be known to me.
https://toolset.com/faq/provide-supporters-copy-site/
Hello,
I have tried the URL you mentioned above
https://toolset.com/forums/topic/frontend-does-not-work-after-plugin-activation/#post-913616
it is not valid, I get this error message:
Sorry, kurzer Ölwechsel - Wir sind wegen geplanter Wartungsarbeiten leider kurzzeitig nicht erreichbar.
I can see the blank page in your website, please check these:
1) deactivate other plugins, and test again
2) Enable PHP debug mode, copy and paste the debug logs here
PHP Debugging
In case you think that Types or Views are doing something wrong (what we call a bug), you should enable PHP error logging. Again, edit your wp-config.php file and add the following:
ini_set('log_errors',TRUE);
ini_set('error_reporting', E_ALL);
ini_set('error_log', dirname(__FILE__) . '/error_log.txt');
This will produce a file called ‘error_log.txt’ in your WordPress root directory. Make sure that the web server can create and write this file. If it cannot, use an FTP program to create the file and make it writable to Apache (normally, user www-data).
https://toolset.com/documentation/user-guides/debugging-types-and-views/
3) If the problem still persists, please provide a copy of your website
https://toolset.com/faq/provide-supporters-copy-site/
You can put it into your own google drive disk, and share the link in the "private detail box", I need to duplicate same problem and debug it in my localhost, thanks
