[Resolved] Forum keeps getting malware – how to remove?

[Author]

Posts

[lukeM-7]

We'd like to remove the forum from the site as it keeps getting porn site links placed on it.
I believe that the forum is part of ToolSet, but want to check first and understand how we can completely remove it from the website

hidden link

Thanks

[Waqar]

Hi Luke,

Thank you for contacting us and I'd be happy to assist.

The Toolset plugins don't include any dedicated Forum functionality, but I can take a look into your website's admin area to confirm how our plugins are being used.

Can you please share the link to your website's forum along with the temporary admin login details?

Note: Your next reply will be private and though no changes will be made on your website, please make a complete backup copy, before sharing the access details.

regards,
Waqar

[Waqar]

Hi Luke,

Thank you for sharing the admin access.

Your website seems to be using a forum feature, based on custom post types added by Toolset Types plugin.

If it is no longer need and you'd like to remove it, you can go to WP Admin -> Toolset -> Post Types and deactivate these post types:

1. Forums
2. Discussions
3. Replies

You can check the checkboxes next to these post types and then use the bulk action filter, at the top.
( screenshot: hidden link )

I hope this helps and please let me know if you need any further assistance around this.

regards,
Waqar

[lukeM-7]

My issue is resolved now. Thank you!