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[Resolved] Forms conditional groups not working in Elementor popup

This support ticket is created 4 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

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This topic contains 17 replies, has 3 voices.

Last updated by Shane 4 years, 1 month ago.

Assisted by: Shane.

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#1766355

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Dan,

Thank you for the replication of the issue. I was able to confirm that we have a similar issue reported on our system related to the pop up and the javascript loading of our Forms.

I've added your ticket to the issue's tracker and sent an update reminder on the escalated thread. Once I have any updates I will let you know.

Thanks,
Shane

#1799083

Hi, just checking to see if there was any progress on this issue. Can you send me a link to the other thread?

#1800013

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Dan,

Unfortunately no there hasn't been any updates on this one as yet.

Secondly i'm unable to provide a link to the escalated thread because its on our internal issue's tracker.

However in terms of our Forum threads perhaps you can use the Bootstrap modal instead to do the popup for the form.
See the thread below.
https://toolset.com/forums/topic/multiple-cred-forms-in-same-page-conflict-2/#post-1353697

Thanks,
Shane