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[Escalated to 2nd Tier] Form visual editor issue

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 3 replies, has 1 voice.

Last updated by Minesh 3 weeks ago.

Assisted by: Minesh.

Author
Posts
#2854546

In any CRED form on my site I am getting an issue when I highlight text in the visual editor and click the link icon. The cursor jumps to the bottom of the screen and scrolling back up results in jumping back down to the bottom again

#2854625

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

This is a known issue to us and we already publish the errata and here is the link of that:
- https://toolset.com/errata/wysiwyg-editor-link-button-not-working-with-wordpress-4-9-update/

I will add your voice to our internal ticket and please hold on for further update. Our Devs will try their best in order to provide fix for this issue but there is no ETA on it.

#2855701

Thanks Minesh

This is quite a BIG issue frankly and having no workaround or ETA for a solution isn't very good

#2855895

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I've added your voice to our internal ticket and our Devs will do thir best in order to provide the solution as soon as possible. Maybe they wil linclude this in upcoming release very soon.

I will get in touch with you when I've any news on this.