Form email notifications are sent even after post is published

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This topic contains 1 reply, has 2 voices.

Last updated by Luo Yang 1 year, 8 months ago.

Assisted by: Luo Yang.

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Posts

April 20, 2023 at 3:08 pm #2597425

jennZ

I have a post form that is set to send emails when a form is submitted. However, it seems to resend the emails when a particular field is changed from the admin side of things, even when the post is already published. It seems like it may be a glitch, but maybe it's not? If it's not a glitch, I need to find a way to disable these emails outside of the form being submitted initially.

April 21, 2023 at 3:07 am #2597583

Luo Yang

Hello,

The problem you mentioned above is abnormal, by default, Toolset forms email notification won't be triggered from the admin side.

Please check these in your website:
1) Make sure you are using the latest version of Toolset plugins, you can download them here:
https://toolset.com/account/downloads/

2) deactivate all other plugins, and switch to WordPress default theme 2022, deactivate all custom PHP/JS code snippets, and test again

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