fold/ unfold does not work.

This support ticket is created 3 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

Tagged: Types plugin, Views plugin

This topic contains 2 replies, has 2 voices.

Last updated by matthiasV-2 3 years, 3 months ago.

Assisted by: Minesh.

Author

Posts

January 20, 2021 at 9:02 am #1911677

matthiasV-2

Folding / unfolding fields on selection does not work.
Link to a page where the issue can be seen: hidden link

January 20, 2021 at 1:14 pm #1912051

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

When I try to access the problem URL you shared it asks to register or login. It seems I will require access details to view your issue.

In addition to that, can you please tell me where exactly fold/unfold is not working? Can you please share screenshot or video of your issue?

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

January 20, 2021 at 2:02 pm #1912115

matthiasV-2

My issue is resolved now. Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.