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[Resolved] Filtering using Ajax refresh doen´t work

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 2 replies, has 3 voices.

Last updated by Minesh 8 months, 1 week ago.

Assisted by: Minesh.

Author
Posts
#2634691

Tell us what you are trying to do?
I am trying to update results using ajax filtering

Is there any documentation that you are following?
no.

Is there a similar example that we can see?

What is the link to your site?
hidden link
in development. So it´s protected.

When selecting options the results so not get updated. Disabled all third party plugins and used a standard theme. Didn´t change anything. Also tried in Chrom incognito modus to avoid conflicts with extensions. And I embedded in the view in classic mode in blocks. Thanks in advance for your help. Can grant you access of course. Best, Hannes

#2634733

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+01:00)

Hello Hannes

I think we would need to check your set up to see why this isn't working as expected.

So could we get access credentials from you please? Please ensure you have a current backup.

I have set a private reply.

#2635075

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please check now: hidden link

The issue was you checkmark the checkbox "Disable the wrapping DIV around the View" which I unchecked and also I've set the custom search setting option "AJAX results update when visitors change any filter values".

Can you please confirm it works now as expected.

#2635955

Thanks Nigel and Minesh. Solved my "problem".
Didn´t think about that option. Next time I know that it´s best to first ask you guys before trying by myself for hours. hehe.
Best, Hannes

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.