Filter Search Taxonomy Field not working on relationship view

This support ticket is created 4 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

Tagged: Toolset Blocks

This topic contains 2 replies, has 2 voices.

Last updated by Minesh 4 years, 1 month ago.

Assisted by: Minesh.

Author

Posts

April 27, 2021 at 1:06 am #2033527

cameronJ-3

Screen Shot 2021-04-26 at 9.04.34 PM.png

I am trying to create a filter view to choose certain taxonomies. When I create this search view the icon keeps spinning and doesn't load. Do you know a solution to this issue?

hidden link (although you cant see it on front end)

April 27, 2021 at 5:39 am #2033677

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

To check why the icon keep loading I will require the problem URL where I can see the issue as well as admin access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

April 28, 2021 at 9:33 am #2035255

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

As you can see with the following screenshot: hidden link

At this end, the filter and page is loaded successfully. I do not see the loading icon keep loading.