Filter does not work

This support ticket is created 7 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	-
-	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	-

Supporter timezone: Asia/Hong_Kong (GMT+08:00)

Tagged: Custom search, Views plugin

This topic contains 5 replies, has 2 voices.

Last updated by Monika Beck 7 years, 5 months ago.

Assisted by: Luo Yang.

Author

Posts

June 1, 2017 at 3:58 pm #531518

Monika Beck

I have a custom search on hidden link. The "Keyword or property name" supposed to filter on the field "proeprty-description" which contains both the property name and a description. When I type "village" into the field, it returns two results: "Old Town Shopping Center" and "Legacy Village" but it does not return "Village Plaza". I am not able to figure out why.

Also, when I search for "Old Town" it returns the result "Old Town Shopping Center", but when I search for "Old Town Shopping Center" it returns no results. How can this be fixed?

Thank you!
Monika

June 2, 2017 at 1:40 am #531655

Luo Yang

Dear Monika,

It is abnormal, please check these:
1) You are using the latest version of Views plugin
2) deactivate other plugins and switch to wordpress default theme, and test again
3) If the problem persists, please provide a database dump file of your website, I need to test and debug it in my localhost, thanks

June 2, 2017 at 4:07 pm #531932

Monika Beck

Hello,

1. I am using the latest version of the plugin

2. I can not turn on the default theme on the live site, so I have created a staging site at: hidden link
u: support
p: 1uQtt!LvPmv6i$zF1oYSQoJ^
I have transferred over the database, turned off all plugins and changed the theme to the default theme, but the filter still does not work. (The site is back to normal now)
Please use the above credentials to login.

3. Here is a dump of my database: hidden link

Thank you!
Monika

June 5, 2017 at 1:53 am #532588

Luo Yang

Thanks for the details, I am downloading the files, and will feedback if there is anything found

June 5, 2017 at 2:47 am #532592

Luo Yang

Here is what I found:
1) In the problem page:
hidden link
you are outputting the view "Listings Only", with Views code:
[wpv-view name="listings-only"]

2) In the view "Listings Only", section "Filter and Loop Output Integration Editor", you are outputting the custom search form of another view "available-listings":
hidden link

[wpv-form-view name="available-listings" target_id="101"]
But you are using different filter settings in above two views: "available-listings" and "Listings Only"

It conduct the problem you mentioned above, I suggest you replace the shortcode from:
[wpv-form-view-1 name="available-listings" target_id="101"]
To:
[wpv-filter-meta-html]

And setup the filters in the view "Listings Only" one by one, for example, search keyword:
"Village Plaza"
hidden link

June 5, 2017 at 3:40 pm #532916

Monika Beck

Thank you VERY MUCH! I got it all sorted out! I appreciate your help a lot!!!