Filter does not reset on results page

This thread is resolved. Here is a description of the problem and solution.

Problem:

View search results, and be able to change the drop-down options, I am not able to change the selected filter using Ubuntu operating system.

Solution:

So the problem might be a browser problem, please check these:

- You are using the latest version of Ubuntu + Firefox browser

- Clear Browser cache

Relevant Documentation:

This support ticket is created 5 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Hong_Kong (GMT+08:00)

Tagged: Custom search, Views plugin

This topic contains 3 replies, has 2 voices.

Last updated by catrionaD 5 years, 9 months ago.

Assisted by: Luo Yang.

Author

Posts

March 20, 2019 at 5:53 pm #1218356

catrionaD

I am trying to: View search results, and be able to change the drop-down options.

Link to a page where the issue can be seen: hidden link and select a drop-down, click Go.

I expected to see: On results page, expected to be able to change the filter I had initially selected.

Instead, I got: I am not able to change the selected filter.

March 20, 2019 at 6:37 pm #1218378

catrionaD

The person that reported the issue to me uses Ubuntu operating system. Is there any way to correct this for Ubuntu users (if this is the issue)?

March 21, 2019 at 7:57 am #1218632

Luo Yang

Hello,

I have tested the URL you mentioned above with Ubuntu 18 + the latest version of Firefox + Chrome browser, but can not see the same problem as you mentioned above:
not able to change the selected filter.

See screenshot ubuntu-firefox.JPG, I can select options in dropdown menu " - Select category"

Same as Ubuntu + Chrome browser, see screenshot ubuntu-chrome.JPG

So the problem might be a browser problem, please check these:
- You are using the latest version of Ubuntu + Firefox browser
- Clear Browser cache
And test again

March 26, 2019 at 4:35 pm #1221062

catrionaD

My issue is resolved now. Thank you!