Filter and search

This support ticket is created 4 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: America/Jamaica (GMT-05:00)

Tagged: Toolset Blocks, Views plugin

This topic contains 4 replies, has 2 voices.

Last updated by ericK-4 4 years, 7 months ago.

Assisted by: Shane.

Author

Posts

June 25, 2020 at 10:02 am #1676143

ericK-4

Hello I made a site with a download section where the customer can download PDF by type of documentation and language
It seems to work but for some reason some reference doesn't appear when I want to select them.
For example if you choose “owners manual actual range" and “Turkey” only one of two appears. I don't understand why 🙁
Thanks for you help
The URL :
hidden link

June 25, 2020 at 8:06 pm #1676949

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Eric,

Thank you for getting in touch.

I tried to have a look at your website from the link you sent but all im seeing is this, see screenshot.

Can you check the link again to see if it displays the same for you.

Thanks,
Shane

June 26, 2020 at 5:39 am #1677339

ericK-4

Hi Shane,
my bad, here is the good link
hidden link
Best regards
Eric

June 26, 2020 at 8:19 pm #1678437

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Eric,

Thank you for the correct.

I took a look at this for you and not seeing an issue.

You mention that " if you choose “owners manual actual range" and “Turkey” only one of two appears"

I went ahead and scanned through all the file that the view was displaying and it only had one document from Turkey, so if you apply the filter only that one document will appear.

Is your other document attached to a post type that is Published? If the post is set as a draft or any status other than Publish then it won't display in the view.

Thanks,
Shane

June 28, 2020 at 8:50 am #1679479

ericK-4

I found the solution by unchecking the Don't include current page in query result and it works
All documentations appear with the filtering