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[Resolved] Fields not being outputted in content template

This support ticket is created 6 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 11 replies, has 3 voices.

Last updated by Steve Smith 6 years, 8 months ago.

Assisted by: Minesh.

Author
Posts
#618282
Screen Shot 2018-02-21 at 13.32.27.png

Hi,

I’m having an issue where none of my custom fields are being outputted in the content template I have setup.

I have created a demo of the problem by installing the latest version of WP, installed the latest version of the Jupiter theme as well as latest version of Views & Types.

I have a custom post type called Horses and a view called Horses. I have edited the content template to be a Visual composer Tabbed Content element. None of the custom fields are outputted apart from the actual page title of where the view is displayed. hidden link

I can’t share the FTP login, but I have archived the website so you can have a look at it locally.

hidden link

Many thanks,

Lewis

#618356

Hi Steve!

I am Antonio and I will be happy to help you out with your issue.

First of all, could you please share a screenshot of how you set up the view and the content template, it will help to better understand why it is not working?

Make sure that you have selected the correct post type in your View -> "Content Selection" using the correct checkbox, Horses in this case.

Inside the "Loop Output Editor" make sure you have added the fields using the loop wizard or adding manually using the Field and Views button, place them inside the <wp-loop> tag.

Looking forward to your reply, thanks!

Antonio

#618564
Screen Shot 2018-02-22 at 09.12.21.png
Screen Shot 2018-02-22 at 09.12.32.png

Hi Antonio,

Thanks for your reply.

I can give you a login as well, as I’m sure that’ll be more useful.

Screenshots attached.

Thanks,

Lewis

#618722

Hi Steve!

I was able to logged in your website, it seems that everything is correct. Could you please do a copy of the website using the duplicator plugin? You can see how to do it here: https://toolset.com/faq/provide-supporters-copy-site/

I will escalate the issue as it seems that it might be a bug.

Thanks!

Antonio

#619076

Hi Antonio,

Please see files below.

hidden link

Cheers

Lewis

#619954

Hi there,

Just wondering if you’d be able to give me an update as we really need Types & Views to work for an ongoing project.

Many thanks,

Lewis

#620467

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello Lewis,

Sorry for the late response as Antonio is busy with other tasks. This is Minesh here and I'll take care of this ticket and try to help you further. Hope this is OK.

I'm downloading the package you shared with us and I'll feedback here as soon as I know more.

#620605

Great, thanks

#620944

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Well - I see that are some issues and view is not displaying the custom fields added to content template attached to view when you build your content template using the Visual composer.

The workaround for now is to use normal content template (without visual composer) and assign it to your view and I checked and its displaying the custom fields. The thing is that if I change the theme to default theme 2017 , the same setup works.

I will send your duplicator package to our next level support for further debugging. Please hold on for further updates on that.

#622077

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I've got the update on this that the this is known compatibility issue and the work is in progress.

Please note that it will take some time.

#677296

Hi Minesh,

Do you have any update on this at all?

Thanks

#918436

??