Field - Toolset

This support ticket is created 2 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	-	-	9:00 – 13:00
14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	-	-	14:00 – 18:00

Supporter timezone: Africa/Casablanca (GMT+00:00)

This topic contains 1 reply, has 2 voices.

Last updated by Jamal 2 years, 6 months ago.

Assisted by: Jamal.

Author

Posts

October 15, 2021 at 8:56 am #2196641

christopheV-2

Hello,

I have a WYSIWYG field in text version it saves, in visual version it does not save?
Why ?

Thank you.

October 16, 2021 at 9:34 am #2197489

Jamal

Supporter

Languages: English (English ) French (Français )

Timezone: Africa/Casablanca (GMT+00:00)

Hello and thank you for contacting Toolset support.

Can you please paste your Toolset Debug information in the Debug information field?
- https://toolset.com/faq/provide-debug-information-faster-support/

I think you are using an outdated version of Toolset Types(maybe 3.4.13), if that's the case, please update to 3.4.14 which fixed this issue.

If the issue persists with 3.4.14, I'll need to take a copy of your website and check it further locally. Let me know if that's fine with you.
In this case, you may also need to allow my country(Morocco) as I am restricted geographically hidden link

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.