Skip Navigation

[Closed] Featured Image uploading but not saving to the post

This support ticket is created 7 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: America/Toronto (GMT-04:00)

This topic contains 1 reply, has 2 voices.

Last updated by Meagan Hanes 7 years, 2 months ago.

Assisted by: Meagan Hanes.

Author
Posts
#487897

I refer to this

https://toolset.com/errata/featured-image-uploaded-not-attached-posts-created-using-cred-form/

I have a site with a fresh install of WordPress. I've installed Types, Views, Cred and Access.

I've created a form to upload a blog post (to POSTS, not a custom post type).

The file IS uploaded but is NOT attached to the post. This is identical to the issue in the link I posted.

I have the latest versions of everything so I am hesitant to make any changes with hotfixes.

Thanks

#487988

Hi there,

Sorry to hear you're experiencing this glitch.

First off, could you send me the debug information for this site? Here's information on how to: https://toolset.com/faq/provide-debug-information-faster-support/

I've tested this on my own blank install of WordPress and wasn't able to reproduce the bug. So I think it might be a server related issue. Please re-install WordPress using a new database, then install only Types, Views, and CRED and test with Twenty Seventeen to see if the bug still exists.

Thanks,
Meagan

The topic ‘[Closed] Featured Image uploading but not saving to the post’ is closed to new replies.