Featured image being removed automatically when I try to edit a post using tool

This support ticket is created 3 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Tagged: Toolset Forms

This topic contains 1 reply, has 2 voices.

Last updated by Waqar 3 years, 11 months ago.

Assisted by: Waqar.

Author

Posts

September 28, 2021 at 8:36 am #2181637

helmutH-2

Featured image being removed automatically when I try to edit a post using toolset post form. I tried all possible way and followed your forum posts, but nothing seem to work.

September 28, 2021 at 9:01 am #2181687

Waqar

Hi,

Thank you for contacting us and I'd be happy to assist.

First, I noticed in your website's debug information that PHP 8 is being used on the server. PHP 8 is currently not fully supported by Toolset, so it is recommended to switch to PHP 7.
( ref: https://toolset.com/toolset-requirements/ )

In case the issue still persists, you're welcome to share temporary admin login details along with the link to the page where this form can be seen.

Note: Your next reply will be private and it is recommended to make a complete backup copy, before sharing the access details.

regards,
Waqar

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