Fatal error with Views 2.8.2 enabled

This support ticket is created 5 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Views, Views plugin

This topic contains 4 replies, has 2 voices.

Last updated by kennethR-2 5 years, 7 months ago.

Assisted by: Luo Yang.

Author

Posts

May 30, 2019 at 9:44 pm #1254625

kennethR-2

Hello,

I am writing on behalf of my client Kenneth Reed who has bought Toolset and has access to this support.

Amir pointed me to raise a support ticket for my problem with the newest update of Views.

View 2.8.2 causing a fatal error on my dev site. PHP is the latest 7.2. I had to deactivate it in order to get my site online but this is not the solution.

Thanks,
Strahinja Zivkovic

May 31, 2019 at 3:41 am #1254703

Luo Yang

Hello,

What fatal error did you get? Can you copy/paste the PHP debug logs here?

I suggest you check these:
1) In case it is a compatibility problem, please deactivate all other plugins, and switch to wordpress default theme 2019, deactivate all custom PHP/JS code snippets, and test again
2) If the problem is fixed, activate other plugins one by one, try to locate the problem plugin/theme.
3) If the problem still persists, please provide database dump file(ZIP file) of your website, also point out the problem page URL and view URL, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/

May 31, 2019 at 11:08 am #1255015

June 1, 2019 at 8:38 am #1255597

kennethR-2

In the meantime, the issue is resolved.

Manually deleting and installing Views again gave the results. Everything working fine now.

Thanks for your support.

June 3, 2019 at 2:52 am #1256481

Luo Yang

Thanks for the confirmation, it seems to be some broken files in your website.
Is this problem resolved? please let me know if you need more assistance for it, thanks

June 3, 2019 at 6:32 am #1256599

kennethR-2

My issue is resolved now. Thank you!