Fatal error with toolset access plugin(urgent)

This support ticket is created 3 years ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 1 reply, has 2 voices.

Last updated by Shane 3 years ago.

Assisted by: Shane.

Author

Posts

January 18, 2022 at 5:47 pm #2269705

dylanN

Hey there,

I am getting this error, although my plugin is updated(hidden link)
hidden link

Non-admin user are receiving the critical error, and are not able to get logged in to site

Can you help me look into this issue asap

January 18, 2022 at 8:23 pm #2269787

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Dylan,

Thank you for getting in touch.

This is actually a known issue and we have an erratas page describing the issue below as well as a workaround.
https://toolset.com/errata/fatal-access-error-when-non-admins-log-in/

Please let me know if this helps.
Thanks,
Shane