Fatal error when trying to use module manager

This support ticket is created 3 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Module Manager

This topic contains 6 replies, has 2 voices.

Last updated by Luo Yang 3 years, 11 months ago.

Assisted by: Luo Yang.

Author

Posts

December 2, 2020 at 4:19 pm #1863853

barbaraB-2

After installing the module manager, I go to this page:

hidden link

And get this error

Fatal error: Cannot redeclare modman_list_items() (previously declared in /home/customer/www/adamk36.sg-host.com/public_html/wp-content/plugins/toolset-module-manager/views/templates/modules.tpl.php:234) in /home/customer/www/adamk36.sg-host.com/public_html/wp-content/plugins/toolset-module-manager/views/templates/modules.tpl.php on line 234

December 3, 2020 at 6:17 am #1864231

Luo Yang

Hello,

The problem you mentioned above is abnormal, please check these:
1) Make sure you are using the latest version of Toolset plugins, you can download them here:
https://toolset.com/account/downloads/

2) In case it is a compatibility problem, please deactivate all other plugins, and switch to wordpress default theme 2020, and test again

December 3, 2020 at 3:15 pm #1864771

barbaraB-2

Right. It clearly is abnormal. All my plugins are at the latest release. I tried changing to the 2020 theme, and that did not change anything.

Based on the error, it looks like something very specific to Toolset.......

December 4, 2020 at 2:33 am #1865255

Luo Yang

Have you tried to deactivate all other plugins?

If the problem still persists, please provide database dump file(ZIP file) of your website, you can put the package files in your own google drive disk, share the link only, I need to test and debug it in my localhost, thanks, thanks
https://toolset.com/faq/provide-supporters-copy-site/

December 7, 2020 at 2:14 am #1867353

Luo Yang

Thanks for the details, I can download the files, but file "installer.php" is missing, please provide it too, you can put it into your own google drive disk, then update here, thanks

December 7, 2020 at 12:42 pm #1867747

barbaraB-2

All the files are here: hidden link

December 8, 2020 at 3:35 am #1868517

Luo Yang

Thanks for the details, I can install your duplicator package in my localhost, and tried these steps:
1) Upgrade Toolset Blocks plugin to latest version 1.3.4 , upgrade Toolset Types plugin to the latest version 3.4.4
2) Delete Toolset Module Manager, reinstall the latest version 1.8.7
Test it again, it works fine, see my screenshot ncda.JPG

Can you confirm it in your website? thanks