Fatal error when "add new"

This support ticket is created 4 years ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 7 replies, has 2 voices.

Last updated by Shane 4 years ago.

Assisted by: Shane.

Author

Posts

August 24, 2022 at 2:46 pm #2444281

alessandroM-6

When i click on "add new" on a custom post types i got the attachment error.

I have this error since i move from local to online.

Thanks

August 24, 2022 at 6:35 pm #2444431

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Alessandro,

Can you let me know how the migration from your localhost to online was done ?

There might have been an error in the transfer, please let me know.

Thanks,
Shane

August 25, 2022 at 10:17 am #2444789

alessandroM-6

Hi,
We simply move the file via FTP.
I already tried to upload again the plugin and it doesn't work.

Thanks

August 25, 2022 at 2:15 pm #2444937

Shane

Supporter

Hi Alessandro,

My suggestion here is that you use a migration plugin as the connection may not have been done properly.

You can use one of the plugins below that they work extremely well.
https://wordpress.org/plugins/duplicator/
https://wordpress.org/plugins/all-in-one-wp-migration/

Thanks,
Shane

August 25, 2022 at 4:46 pm #2445023

alessandroM-6

HI,

This has not solved my problem.

Thanks

August 25, 2022 at 7:17 pm #2445141

Shane

Supporter

Hi Alessandro,

Would you mind allowing me to have admin access to the website so that I can have a more detailed look at this for you ?

Please where applicable please provide me with a link to an example page where I can see the issue.

I've enabled the private fields for your next response.

Thanks,
Shane

August 26, 2022 at 2:19 pm #2445671

alessandroM-6

Hi shane,
I made a clean installation and a clean import and now it looks like it's working.

I will do some tests and i'll let you know

August 26, 2022 at 2:34 pm #2445701

Shane

Supporter

Hi Alessandro,

Happy to see that it is working.

Please let me know if there are any issues after your tests have been completed.

Thanks,
Shane

The topic ‘[Closed] Fatal error when "add new"’ is closed to new replies.