Fatal error when "add new"

This support ticket is created 3 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 7 replies, has 2 voices.

Last updated by Shane 3 years, 5 months ago.

Assisted by: Shane.

Author

Posts

August 24, 2022 at 2:46 pm #2444281

alessandroM-6

When i click on "add new" on a custom post types i got the attachment error.

I have this error since i move from local to online.

Thanks

August 24, 2022 at 6:35 pm #2444431

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Alessandro,

Can you let me know how the migration from your localhost to online was done ?

There might have been an error in the transfer, please let me know.

Thanks,
Shane

August 25, 2022 at 10:17 am #2444789

alessandroM-6

Hi,
We simply move the file via FTP.
I already tried to upload again the plugin and it doesn't work.

Thanks

August 25, 2022 at 2:15 pm #2444937

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Alessandro,

My suggestion here is that you use a migration plugin as the connection may not have been done properly.

You can use one of the plugins below that they work extremely well.
https://wordpress.org/plugins/duplicator/
https://wordpress.org/plugins/all-in-one-wp-migration/

Thanks,
Shane

August 25, 2022 at 4:46 pm #2445023

alessandroM-6

HI,

This has not solved my problem.

Thanks

August 25, 2022 at 7:17 pm #2445141

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Alessandro,

Would you mind allowing me to have admin access to the website so that I can have a more detailed look at this for you ?

Please where applicable please provide me with a link to an example page where I can see the issue.

I've enabled the private fields for your next response.

Thanks,
Shane

August 26, 2022 at 2:19 pm #2445671

alessandroM-6

Hi shane,
I made a clean installation and a clean import and now it looks like it's working.

I will do some tests and i'll let you know

August 26, 2022 at 2:34 pm #2445701

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Alessandro,

Happy to see that it is working.

Please let me know if there are any issues after your tests have been completed.

Thanks,
Shane

The topic ‘[Closed] Fatal error when "add new"’ is closed to new replies.