fatal error using Toolset Access

This support ticket is created 3 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 1 reply, has 2 voices.

Assisted by: Shane.

Author

Posts

June 8, 2020 at 2:44 pm #1654331

rebecaE

When trying to activate Access management for "Entries" , there occurs a fatal error on the site and does not work in the frontend.

June 8, 2020 at 6:14 pm #1654485

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Rebeca,

Thank you for getting in touch.

In order for us to know exactly what is causing this issue we will need for you to temporarily enable the wordpress debugging.

With the debugging enabled we should get a printout on your website what is the error.

To enable the wordpress debugging please follow the instructions in the link below.

hidden link

Once you have done this please try to enable the access plugin and let me know what exactly the error is.

Thanks,
Shane

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