[Resolved] Fatal error require_once(): Failed opening required 'field/class.radio.php' (inc

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[romanB-3]

Hello,
I have a fatal error that doesn't allow me to open a page.
Thank you.

[stefanO-2]

I got this as well, but only on one of my forms. The others are fine. It crashes on the front end and in the backend when saving the page updates.

Warning: require_once(field/class.radio.php): failed to open stream: No such file or directory in /home/******/wp-content/plugins/cred-frontend-editor/application/controllers/form_rendering.php on line 83
Fatal error: require_once(): Failed opening required 'field/class.radio.php' (include_path='.:/usr/local/php70/pear') in /home/******/wp-content/plugins/cred-frontend-editor/application/controllers/form_rendering.php on line 83

I have the latest updates for everything. I'm using Twenty Seventeen theme and WPBakery Page Builder in conjunction with wp-types

[Christian Cox]

Hi Roman, I'm escalating this issue to our 2nd tier support for some additional investigation. I haven't been able to replicate this on a clean site installation, so I created a site clone to reproduce this on my own environment. Even after disabling all other plugins and activating a default theme, I'm still seeing this error. I also tried creating a new form and removing the access control shortcodes, but neither of those helped. So I think something else must be going on, and we'll need to take a closer look. Please stand by and I will update you as soon as I have more information.

@stefanO-2 - I will follow up in your ticket shortly.

[Christian Cox]

Roman, our developers have released an erratum post with a temporary patch:
https://toolset.com/errata/exception-fatal-error-failed-to-open-fieldclass-radio-php-shown-on-page-with-cred-form-shortcode/
The permanent fix will be implemented in the next release of CRED. Sorry for the inconvenience here - let me know if the patch does not resolve the issue for you.

[romanB-3]

Great.
Thank you.

[julieP]

Christian

Is this patch the answer to the thread I've also raised regarding same/similar fatal error?
https://toolset.com/forums/topic/generic-field-cred_show_group-causing-fatal-error/

Thanks

[Mohammed]

Hi,

This is to update you that we've published an errata for this issue: https://toolset.com/errata/exception-fatal-error-failed-to-open-fieldclass-radio-php-shown-on-page-with-cred-form-shortcode/

Please follow the steps mentioned in this Errata and let us know if it fixes the issue.

Thanks.

[stefanO-2]

That patch solved the issue for me

[julieP]

Me too - thank you

[Christian Cox]

Hi, CRED 1.9.3 is now available for download. Please update to the latest version and let us know if you continue to experience the fatal error mentioned here. Thanks for your patience!