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[Resolved] FATAL ERROR after uploading and trying to activate Toolset Blocks

This thread is resolved. Here is a description of the problem and solution.

Problem:

I am trying to install Toolset Blocks plugin, but get some PHP errors:

failed to open stream: No such file or directory

Solution:

Those PHP errors mean there are some broken/missing plugin files in your website.

Please try these:

https://toolset.com/forums/topic/fatal-error-after-uploading-and-trying-to-activate-toolset-blocks/#post-2049949

Relevant Documentation:

This support ticket is created 4 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by lucindaH 4 years, 3 months ago.

Assisted by: Luo Yang.

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#2049747
Screenshot 2021-05-10 at 00.36.25.png

I am trying to install Toolset Blocks

Link to a page where the issue can be seen: Screenshot below
hidden link

I expected to see: An installed plugin so I can create and style the template pages. But I am unable to. Maybe a theme conflict?

Instead, I got:

Warning: require(/home5/iefta/public_html/wp/wp-content/plugins/toolset-blocks/vendor/toolset/common-es/server/Utils/ScriptData.php): failed to open stream: No such file or directory in /home5/iefta/public_html/wp/wp-content/plugins/toolset-blocks/loader.php on line 331

Warning: require(/home5/iefta/public_html/wp/wp-content/plugins/toolset-blocks/vendor/toolset/common-es/server/Utils/ScriptData.php): failed to open stream: No such file or directory in /home5/iefta/public_html/wp/wp-content/plugins/toolset-blocks/loader.php on line 331

Fatal error: require(): Failed opening required '/home5/iefta/public_html/wp/wp-content/plugins/toolset-blocks/vendor/toolset/common-es/server/Utils/ScriptData.php' (include_path='.:/opt/alt/php73/usr/share/pear') in /home5/iefta/public_html/wp/wp-content/plugins/toolset-blocks/loader.php on line 331

I would really appreciate some help on this one as I am stuck if I cannot ge tthe blocks plugin to work and remain stable.

#2049949

Hello,

Those PHP errors mean there are some broken/missing plugin files in your website.

Please try these:
1) Backup your website database
2) Delete Toolset Blocks plugin(All Settings are saved in your website database, it is safe to delete plugin files)
3) Follow our document to install the Toolset Blocks plugin, and test again:
https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-types-plugin-installed
section "Automatic Installation (once you have Types plugin installed)"

#2052977

My issue is resolved now. Thank you!