Minesh
Supporter
Languages:
English (English )
Timezone:
Asia/Kolkata (GMT+05:30)
Can you please share admin access details of your site so that I can check the issue on your site with the problem URL. I got the news that there is something related to theme's functions.php file and once I get the access I wanted to verify that.
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
I have set the next reply to private which means only you and I have access to it.
Minesh
Supporter
Languages:
English (English )
Timezone:
Asia/Kolkata (GMT+05:30)
Based upon the investigation the issue is with your parent theme's functions.php file code. I can see the following code and the issue is coming from that:
if ( defined( 'WPB_VC_VERSION' ) && ( defined( 'TYPES_VERSION' ) || defined( 'WPV_VERSION' ) ) ) {
wp_dequeue_script( 'toolset-codemirror-script' );
wp_deregister_script( 'toolset-codemirror-script' );
}
What if you comment out the above line of code available with your parent theme's functions.php file and check if that help you to resolve your issue.
My issue is resolved now. Thank you!
