Even though I made a registration I could not upgrade the plug-ins

This support ticket is created 6 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

Tagged: Types plugin, Views plugin

This topic contains 1 reply, has 2 voices.

Last updated by Minesh 6 years, 1 month ago.

Assisted by: Minesh.

Author

Posts

December 27, 2018 at 9:17 am #1173320

barakl

I register the site
it is written "Toolset is registered on this site"
but I failed to update

December 27, 2018 at 9:37 am #1173341

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Well - as you are running with Types 3.0 currently, there was a known issue that you can not update plugins using the commercial tab.

I should advise you to update all Toolset plugins manually using plugins page for now:
- deactivate and delete all current Toolset plugins
- download the latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/
- Upload Types plugin from plugins page and activate it
- Try to use commercial tab to update all other plugins or follow the manual way to update it by uploading plugins one by one using plugins page