Even though I made a registration I could not upgrade the plug-ins

This support ticket is created 5 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Our next available supporter will start replying to tickets in about 2.34 hours from now. Thank you for your understanding.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

Tagged: Types plugin, Views plugin

This topic contains 1 reply, has 2 voices.

Last updated by Minesh 5 years, 4 months ago.

Assisted by: Minesh.

Author

Posts

December 27, 2018 at 9:17 am #1173320

barakl

I register the site
it is written "Toolset is registered on this site"
but I failed to update

December 27, 2018 at 9:37 am #1173341

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Well - as you are running with Types 3.0 currently, there was a known issue that you can not update plugins using the commercial tab.

I should advise you to update all Toolset plugins manually using plugins page for now:
- deactivate and delete all current Toolset plugins
- download the latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/
- Upload Types plugin from plugins page and activate it
- Try to use commercial tab to update all other plugins or follow the manual way to update it by uploading plugins one by one using plugins page

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.