[Resolved] Error when using user edit form

[Author]

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[MattI4840]

Tell us what you are trying to do?

I've created a form to edit non-admin users with a drop down to select a user role (uses a view to populate a generic field). I'm then using a custom function to update the user role when the form is submitted, but I'm getting the error in the attached image. It looks to be a permissions issue, but as you'll see in the screens the form is set for all user roles to be able to access it (for testing).

add_action('cred_save_data', 'yls_update_user_profile',10,2);

function yls_update_user_profile($user_id,$form_data) {
    // if a specific form
    if ($form_data['id']==1016)
    {
        $user_role = $_POST['user-role'];   
     
    wp_update_user( array( 'ID' => $user_id, 'role' => $user_role ) ); 
    }
}

Is there any documentation that you are following?

What is the link to your site?

I can provide the dev site address and toolset login via secure message.

[Waqar]

Hi Matt,

Thank you for contacting us and I'd be happy to assist.

The code snippet that you've shared seems to be correct, but to troubleshoot this, I'll suggest the following steps:

1. Please make sure that WordPress, active theme and plugins are all updated to the latest versions.

2. It would be interesting to test if this is happening only for a specific user, or its the same for a newly created user as well.

3. In case the issue still persists, you're welcome to share temporary admin login details, along with the link to the form page.

Note: Your next reply will be private and please make a complete backup copy, before sharing the access details.

regards,
Waqar

[Waqar]

Hi Matt,

Thank you for sharing further details.

During testing on my own website with a similar form and custom code, I was able to note the following points:

1. First, I noticed that the "user-role" field slug, is missing "wpcf-" prefix in the code snippet:

The updated code snippet should be:

add_action('cred_save_data', 'yls_update_user_profile',10,2);

function yls_update_user_profile($user_id,$form_data) {
    // if a specific form
    if ($form_data['id']==1016)
    {
        $user_role = $_POST['wpcf-user-role'];   
     
    wp_update_user( array( 'ID' => $user_id, 'role' => $user_role ) ); 
    }
}

2. The roles of the slugs of the custom roles will need to be updated, in the "User Role" field's settings, so they match what is saved in the backend:

Screenshot: hidden link

Old values  ---> New values
BackOffice  ---> backoffice
DispatcherL1  ---> dispatcherl1
Customer  ---> customer

3. Even after making the above changes, while editing some specific users through this form, you'll see this error message:
"This form can not edit users with a role of"

It means that an incorrect user role has been assigned to that user already and you'll need to delete that user and add him/her again, to fix this.

I hope this helps and please let me know if you need any further assistance around this.

regards,
Waqar