[Closed] Error when creating Archive template

[Author]

Posts

[Leonardo]

I am trying to:
Create an archive template for a custom type. I go to Toolset, WordPress Archive, Usage for archive loops, and created a new archive for my custom type "Featured Artist". I am unable to change any settings on the right sidebar, as soon as I click in any accordion, I get an error.

This is a multisite installation, and I'm using a child theme from GeneratePress.

The error contains the following

<em><u>hidden link</u></em>
<em><u>hidden link</u></em>
https://wp.sharoncreativearts.org/wp-content/plugins/toolset-blocks/public/js/wordpressArchive.js:1:92911
<em><u>hidden link</u></em>
<em><u>hidden link</u></em>
https://wp.sharoncreativearts.org/wp-includes/js/dist/data.min.js:9:2215
$<em><u>hidden link</u></em>
https://wp.sharoncreativearts.org/wp-includes/js/dist/data.min.js:9:3089
<em><u>hidden link</u></em>
<em><u>hidden link</u></em>
<em><u>hidden link</u></em>
<em><u>hidden link</u></em>
<em><u>hidden link</u></em>
<em><u>hidden link</u></em>
<em><u>hidden link</u></em>
cl@[native code]
<em><u>hidden link</u></em>
https://wp.sharoncreativearts.org/wp-includes/js/dist/vendor/react-dom.min.js:10:83223

[Minesh Supporter Languages: English (English ) Timezone: Asia/Kolkata (GMT+05:30)]

Hello. Thank you for contacting the Toolset support.

First of all, based on the debug information you shared I find that you are using the outdated Toolset plugins. We always recommend running your site with the latest stable release plugin version.

*** Please make a FULL BACKUP of your database and website.***

Could you please update ALL Toolset plugins to it's latest officially released version. You can download the latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/
OR
You can install/update Toolset plugins using the installer plugin:
-https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-otgs-installer-plugin-installed

Do you see the issue once you update ALL Toolset plugins to latest release?

[Leonardo]

I updated the plugins and I still have the issue

{"core":{"Wordpress":{"Multisite":"Yes","SiteURL":"https:\/\/wp.sharoncreativearts.org","HomeURL":"https:\/\/wp.sharoncreativearts.org","Version":"6.2","PermalinkStructure":"\/%year%\/%monthnum%\/%day%\/%postname%\/","PostTypes":"post, page, attachment, revision, nav_menu_item, custom_css, customize_changeset, oembed_cache, user_request, wp_block, wp_template, wp_template_part, wp_global_styles, wp_navigation, wp-types-group, wp-types-user-group, wp-types-term-group, blockmeister_pattern, gp_elements, view, view-template, tribe_venue, tribe_organizer, tribe_events, tribe-ea-record, deleted_event, featured-artist, wpa-helper","PostSatus":"publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, tribe-ea-success, tribe-ea-failed, tribe-ea-schedule, tribe-ea-pending, tribe-ea-draft, tribe-ignored, hidden"},"Server":{"jQueryVersion":"3.6.4","PHPVersion":"7.4.32","MySQLVersion":"5.5.5","ServerSoftware":"Apache\/2.4.54 (Debian)"},"PHP":{"MemoryLimit":"256M","UploadMax":"2M","PostMax":"8M","TimeLimit":"30","MaxInputVars":"1000"}},"plugins":{"active_plugins":{"blockmeister\/blockmeister.php":{"Name":"BlockMeister","PluginURI":"https:\/\/wpblockmeister.com\/","Version":"3.1.7","Author":"BlockMeister","AuthorURI":"https:\/\/wpblockmeister.com\/","TextDomain":"blockmeister","DomainPath":"\/languages","Network":false,"RequiresWP":"6.0","RequiresPHP":"5.6","UpdateURI":"","Title":"BlockMeister","AuthorName":"BlockMeister"},"generateblocks\/plugin.php":{"Name":"GenerateBlocks","PluginURI":"https:\/\/generateblocks.com","Version":"1.7.3","Author":"Tom Usborne","AuthorURI":"https:\/\/tomusborne.com","TextDomain":"generateblocks","DomainPath":"","Network":false,"RequiresWP":"5.9","RequiresPHP":"5.6","UpdateURI":"","Title":"GenerateBlocks","AuthorName":"Tom Usborne"},"gp-premium\/gp-premium.php":{"Name":"GP Premium","PluginURI":"https:\/\/generatepress.com","Version":"2.3.0","Author":"Tom Usborne","AuthorURI":"https:\/\/generatepress.com","TextDomain":"gp-premium","DomainPath":"","Network":false,"RequiresWP":"5.2","RequiresPHP":"5.6","UpdateURI":"","Title":"GP Premium","AuthorName":"Tom Usborne"},"the-events-calendar\/the-events-calendar.php":{"Name":"The Events Calendar","PluginURI":"","Version":"6.0.11","Author":"The Events Calendar","AuthorURI":"https:\/\/evnt.is\/1x","TextDomain":"the-events-calendar","DomainPath":"","Network":false,"RequiresWP":"","RequiresPHP":"","UpdateURI":"","Title":"The Events Calendar","AuthorName":"The Events Calendar"},"toolset-blocks\/wp-views.php":{"Name":"Toolset Blocks","PluginURI":"https:\/\/toolset.com\/?utm_source=viewsplugin\u0026utm_campaign=views\u0026utm_medium=plugins-list-full-version\u0026utm_term=Visit plugin site","Version":"1.6.7","Author":"OnTheGoSystems","AuthorURI":"https:\/\/toolset.com","TextDomain":"toolset-blocks","DomainPath":"","Network":false,"RequiresWP":"","RequiresPHP":"","UpdateURI":"","Title":"Toolset Blocks","AuthorName":"OnTheGoSystems"},"types\/wpcf.php":{"Name":"Toolset Types","PluginURI":"https:\/\/toolset.com\/?utm_source=typesplugin\u0026utm_campaign=types\u0026utm_medium=plugins-list-full-version\u0026utm_term=Visit plugin site","Version":"3.4.19","Author":"OnTheGoSystems","AuthorURI":"http:\/\/www.onthegosystems.com","TextDomain":"types","DomainPath":"","Network":false,"RequiresWP":"","RequiresPHP":"","UpdateURI":"","Title":"Toolset Types","AuthorName":"OnTheGoSystems"}},"mu_plugins":[],"dropins":[]},"theme":{"Name":"GeneratePress SCAA","ThemeURI":null,"Author":"Anonymous","AuthorURI":null,"Template":"generatepress","Version":"0.1","TextDomain":null,"DomainPath":null},"extra-debug":{"types":{"add_resized_images_to_library":0,"images_remote":0,"images_remote_cache_time":"36","help_box":"by_types","hide_standard_custom_fields_metabox":"show","postmeta_unfiltered_html":"on","usermeta_unfiltered_html":"on"},"views":{"views_template_loop_blog":0,"wpv_bootstrap_version":1,"wpv_custom_conditional_functions":[],"wpv_custom_inner_shortcodes":[],"wpv_debug_mode":"","wpv_debug_mode_type":"compact","wpv_map_plugin":0,"wpv_show_hidden_fields":"","wpv_saved_auto_detected_framework":"","wpv_codemirror_autoresize":"","wpv_enable_pagination_manage_history":true,"wpv_enable_parametric_search_manage_history":true,"support_spaces_in_meta_filters":0,"allow_views_wp_widgets_in_elementor":0,"default_user_editor":"gutenberg","default_wpa_editor":"gutenberg","manage_meta_transient_method":"cron","editing_experience":"blocks","disable_theme_settings":0,"views_template_conditions_for_post":[],"views_template_for_featured-artist":3211,"views_template_conditions_for_featured-artist":[],"view_cpt_featured-artist":3220},"installer":{"version":"3.0.3","repositories":{"wpml":{"api-url":"https:\/\/api.wpml.org\/","bucket-url":"not assigned","subscription":"","last-successful-subscription-fetch":"none"},"toolset":{"api-url":"https:\/\/api.toolset.com\/","bucket-url":"https:\/\/wptypes.s3.amazonaws.com\/toolset-bucket-78.json","subscription":{"key":"fWoJ4oqxNW","key_type":0,"data":{"subscription_type":5740,"expires":null,"status":"4","notes":"shopp order #3158","order_id":"50110","hasAutoRenewal":true},"registered_by":1,"site_url":"https:\/\/wp2.somagroup.com.br"},"last-successful-subscription-fetch":"2023-04-21 02:03:25"}},"instances":{"\/var\/www\/html\/wp-content\/plugins\/otgs-installer-plugin\/vendor\/otgs\/installer\/installer.php":{"bootfile":"\/var\/www\/html\/wp-content\/plugins\/otgs-installer-plugin\/vendor\/otgs\/installer\/installer.php","version":"3.0.3","args":{"plugins_install_tab":true},"delegated":true},"\/var\/www\/html\/wp-content\/plugins\/types\/vendor\/otgs\/installer\/installer.php":{"bootfile":"\/var\/www\/html\/wp-content\/plugins\/types\/vendor\/otgs\/installer\/installer.php","version":"2.6.1","args":{"plugins_install_tab":"1","repositories_include":["toolset","wpml"],"site_key_nags":[{"repository_id":"toolset","product_name":"Toolset"}]},"delegated":false}}}}}

[Minesh Supporter Languages: English (English ) Timezone: Asia/Kolkata (GMT+05:30)]

In order to check there in no conflict between the third-party plugins/themes you use:

Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference? If no:

Can you please share problem URL and admin access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.