Skip Navigation

[Resolved] Error: Passwords do not match

This support ticket is created 5 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 7:00 – 14:00 7:00 – 14:00 7:00 – 14:00 7:00 – 14:00 7:00 – 14:00 -
- 15:00 – 16:00 15:00 – 16:00 15:00 – 16:00 15:00 – 16:00 15:00 – 16:00 -

Supporter timezone: Europe/London (GMT+00:00)

This topic contains 15 replies, has 2 voices.

Last updated by Nigel 5 years, 5 months ago.

Assisted by: Nigel.

Author
Posts
#1277139

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Our developers reviewed the issue with that plugin and found there is nothing we can do on our end.

It loads a custom version of the jQuery validation script and then hijacks the submit button of every form that appears anywhere on the front-end of a site. It shouldn't.

It uses jQuery to submit the form after doing whatever it does, but jQuery's .submit() is not equivalent to the normal form submission as the submit button itself—and any data attached—is not included in the $_POST object.

I suggest you contact the plugin authors or review its documentation to find how to limit how and where it operates so that it only affects the intended forms.