Hello. Thank you for contacting the Toolset support.
I would like to have more information on your issue.
- Where exactly I can see the issue?
- When you saying it randomly happened, what exactly happening? Do you see any error ?
HERE IS THE REPORT I GET FROM WORDPRESS EMAILED TO ME AFTER THE ERROR OCCURS--
Howdy!
Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with one of your plugins, Toolset Types.
First, visit your website (hidden link) and check for any visible issues. Next, visit the page where the error was caught (hidden link) and check for any visible issues.
Please contact your host for assistance with investigating this issue further.
If your site appears broken and you can't access your dashboard normally, WordPress now has a special "recovery mode". This lets you safely login to your dashboard and investigate further.
hidden link
To keep your site safe, this link will expire in 1 day. Don't worry about that, though: a new link will be emailed to you if the error occurs again after it expires.
When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.4
Current theme: Hello Elementor Child (version 1.0.1)
Current plugin: Toolset Types (version 3.3.10)
PHP version 7.3.16
Error Details
=============
An error of type E_ERROR was caused in line 2211 of the file /home/rpccdev/public_html/wp-content/plugins/types/vendor/otgs/installer/includes/class-wp-installer.php. Error message: Uncaught Error: Call to undefined function get_plugins() in /home/rpccdev/public_html/wp-content/plugins/types/vendor/otgs/installer/includes/class-wp-installer.php:2211
Stack trace:
#0 /home/rpccdev/public_html/wp-includes/class-wp-hook.php(287): WP_Installer->custom_plugins_api_call(false, 'plugin_informat...', Object(stdClass))
#1 /home/rpccdev/public_html/wp-includes/plugin.php(206): WP_Hook->apply_filters(false, Array)
#2 /home/rpccdev/public_html/wp-admin/includes/plugin-install.php(150): apply_filters('plugins_api', false, 'plugin_informat...', Object(stdClass))
#3 /home/rpccdev/public_html/wp-content/plugins/analogwp-templates/inc/Utils.php(435): plugins_api('plugin_informat...', Object(stdClass))
#4 /home/rpccdev/public_html/wp-content/plugins/analogwp-templates/inc/settings/class-settings-version-control.php(94): Analog\Utils::get_rollback_versions()
#5 /home/rpccdev/public_html/wp-content/plugins/analogwp-templates/inc/settings/class-settings-version-control.php(51): Analog\Settings\Version_Control
