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[Resolved] Error message relating to featured image

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 1 reply, has 2 voices.

Last updated by Minesh 1 year, 3 months ago.

Assisted by: Minesh.

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#2519481

I am not trying to show an image on the page but one of my pages is generating the following error:

Warning: Trying to access array offset on value of type bool in /homepages/11/d842026020/htdocs/clickandbuilds/Mix926/wp-content/plugins/toolset-blocks/application/models/shortcode/post/featured_image.php on line 196

Any ideas what would cause this please? Thanks

#2520125

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

First of all, based on the debug information you shared I find that you are using the outdated Toolset Types plugin. We always recommend running your site with the latest stable release plugin version.

*** Please make a FULL BACKUP of your database and website.***

Could you please update ALL Toolset plugins to it's latest officially released version. You can download the latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/

Do you see any difference once you update plugins to latest version? if now:
- Can you please share problem URL where I can see the issue as well as admin access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.