Error Message on Database Update

This support ticket is created 4 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Setting up post relationship, Types plugin

This topic contains 1 reply, has 2 voices.

Last updated by Waqar 4 years, 3 months ago.

Assisted by: Waqar.

Author

Posts

July 31, 2020 at 3:34 pm #1723951

andrewF-6

An error has occurred during the upgrade. We have tried to return to the state before the upgrade started. If you encounter any issues, please contact the Toolset support forum with the copy of the technical details you will find below.

You can also visit the Toolset Troubleshooting page and remove the backup toolset_associations_old database table or perform a rollback to the state before the upgrade.

> The upgrade process is starting...
> Precondition "correct database layer mode"... OK
> Precondition "toolset_associations table exists"... OK
> Precondition "toolset_associations_old table is not yet present (indicates manual database manipulation)"... OK
> Precondition "toolset_associations_new table is not yet present (indicates interrupted upgrade process)"... OK
> Precondition "toolset_connected_elements table is not yet present"... OK
> Precondition "able to create a new database table"... OK
> Precondition "able to delete a database table"... OK
> Precondition "WPML not active or in a good version (4.3.17-b.1 or above)"... ERR
> Retrying the database upgrade...
> Precondition "correct database layer mode"... OK
> Precondition "toolset_associations table exists"... OK
> Precondition "toolset_associations_old table is not yet present (indicates manual database manipulation)"... OK
> Precondition "toolset_associations_new table is not yet present (indicates interrupted upgrade process)"... OK
> Precondition "toolset_connected_elements table is not yet present"... OK
> Precondition "able to create a new database table"... OK
> Precondition "able to delete a database table"... OK
> Precondition "WPML not active or in a good version (4.3.17-b.1 or above)"... ERR

August 3, 2020 at 7:58 am #1725407

Waqar

Hi Andrew,

Thank you for contacting us and I'd be happy to assist.

As mentioned in the error message, the Types beta version (3.4-beta1) also expects the active WPML plugin to be the latest beta version ( WPML Multilingual CMS: 4.3.17-b.1 ).

The latest Toolset Type's beta release includes some interoperability between WPML and post relationships, which is why it is important that the WPML Multilingual CMS plugin has been updated to the latest beta as well.

I hope this helps and please let me know if you need any further assistance around this.

regards,
Waqar