This thread is resolved. Here is a description of the problem and solution.
Problem:
The issue here is that the user had issue updating their plugin. "Update Failed: Undefined"
Solution:
In this user's case following the instructions below resolved the issue. Could you try doing the update by going to Plugins -> Add New -> Commercial and update them from there ?
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This support ticket is created 5 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
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Supporter timezone: America/Jamaica (GMT-05:00)
Tagged: Types plugin
This topic contains 7 replies, has 2 voices.
Last updated by stevenT-5 5 years, 8 months ago.
Assisted by: Shane.
Author
Posts
Hi, this has happened more than once. After I update the plugin in WP admin, there's an error message like this below. Also, I note that even with the error message, the updating process seem to have gone through ok as I refresh the screen and newest version is shown.
Update Failed: <!DOCTYPE html> <!--[if IE 8]> <![endif]--> <!--[if !(IE 8) ]><!--> <!--<![endif]--> Jetpack ' Expanding the Bench — WordPress addLoadEvent = function(func){if(typeof jQuery!="undefined")jQuery(document).ready(func);else if(typeof wpOnload!='function'){wpOnload=func;}else{var oldonload=wpOnload;wpOnload=function(){oldonload();func();}}}; var ajaxurl = '/wp-admin/admin-ajax.php', pagenow = 'toplevel_page_jetpack', typenow = '', adminpage = 'toplevel_page_jetpack', thousandsSeparator = ',', decimalPoint = '.', isRtl = 0; var AdminColumns = {}; img.wp-smiley, img.emoji { display: inline !important; border: none !important; box-shadow: none !important; height: 1em !important; width: 1em !important; margin: 0 .07em !important; vertical-align: -0.1em !important; background: none !important; padding: 0 !important; } <!--[if lte IE 7]> <![endif]--> #wpcontent { padding-left: 0 !important; } #wpbody-content { background-color: #f6f6f6; } #jp-plugin-container .wrap { margin: 0 auto; max-width:45rem; padding: 0 1.5rem; } #jp-plugin-container.is-wide .wrap { max-width: 1040px; } #jp-plugin-container .wrap .jetpack-wrap-container { margin-top: 1em; } .wp-admin #dolly { float: none; position: relative; right: 0; left: 0; top: 0; padding: .625rem; text-align: right; background: #fff; font-size: .75rem; font-style: italic; color: #87a6bc; border-bottom: 1px #e9eff3 solid; } //<![CDATA[ var types = {"wpnonce":"dc6e5e2979","cookiedomain":false,"cookiepath":"\/","validation":[]}; //]]> window._wpemojiSettings = {"baseUrl":"https:\/\/s.w.org\/images\/core\/emoji\/12.0.0-1\/72x72\/","ext":".png","svgUrl":"https:\/\/s.w.org\/images\/core\/emoji\/12.0.0-1\/svg\/","svgExt":".svg","source":{"concatemoji":"https:\/\/beta.expandingthebench.org\/wp-includes\/js\/wp-emoji-release.min.js?ver=5.2"}}; !function(a,b,c){function d(a,b){var c=String.fromCharCode;l.clearRect(0,0,k.width,k.height),l.fillText(c.apply(this,a),0,0);var d=k.toDataURL();l.clearRect(0,0,k.width,k.height),l.fillText(c.apply(this,b),0,0);var e=k.toDataURL();return d===e}function e(a){var b;if(!l||!l.fillText)return!1;switch(l.textBaseline="top",l.font="600 32px Arial",a){case"flag":return!(b=d([55356,56826,55356,56819],[55356,56826,8203,55356,56819]))&&(b=d([55356,57332,56128,56423,56128,56418,56128,56421,56128,56430,56128,56423,56128,56447],[55356,57332,8203,56128,56423,8203,56128,56418,8203,56128,56421,8203,56128,56430,8203,56128,56423,8203,56128,56447]),!b);case"emoji":return b=d([55357,56424,55356,57342,8205,55358,56605,8205,55357,56424,55356,57340],[55357,56424,55356,57342,8203,55358,56605,8203,55357,56424,55356,57340]),!b}return!1}function f(a){var c=b.createElement("script");c.src=a,c.defer=c.type="text/javascript",b.getElementsByTagName("head")[0].appendChild(c)}var g,h,i,j,k=b.createElement("canvas"),l=k.getContext&&k.getContext("2d");for(j=Array("flag","emoji"),c.supports={everything:!0,everythingExceptFlag:!0},i=0;i<j.length;i++)c.supports[j[i]]=e(j[i]),c.supports.everything=c.supports.everything&&c.supports[j[i]],"flag"!==j[i]&&(c.supports.everythingExceptFlag=c.supports.everythingExceptFlag&&c.supports[j[i]]);c.supports.everythingExceptFlag=c.supports.everythingExceptFlag&&!c.supports.flag,c.DOMReady=!1,c.readyCallback=function(){c.DOMReady=!0},c.supports.everything||(h=function(){c.readyCallback()},b.addEventListener?(b.addEventListener("DOMContentLoaded",h,!1),a.addEventListener("load",h,!1)):(a.attachEvent("onload",h),b.attachEvent("onreadystatechange",function(){"complete"===b.readyState&&c.readyCallback()})),g=c.source||{},g.concatemoji?f(g.concatemoji):g.wpemoji&&g.twemoji&&(f(g.twemoji),f(g.wpemoji)))}(window,document,window._wpemojiSettings); /* <![CDATA[ */ var toolset_utils_texts = {"wpv_dont_show_it_again":"Got it! 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' ' : ' no-' ) + cs; }()); <!--<![endif]--> Skip to main content Skip to toolbar Bluehost BluehostHomeMarketplacePerformanceStaging (beta)Back to Bluehost Jetpack JetpackDashboardSettingsAbout Jetpack Dashboard DashboardHomeUpdates 3User searchesAdmin search Posts PostsAll PostsAdd NewCategoriesTags Events EventsAll itemsAdd an eventCategories Funding Opps Funding OppsAll itemsAdd NewFunding Focus AreasStates Trainings TrainingsAll itemsAdd NewTraining Location OptionsTypes of Development Jobs JobsAll itemsAdd NewTags ACE Members ACE MembersAll itemsAdd NewStatesRacesProject CapacityEvaluator TypesFocus AreasSkills & Experiences Media MediaLibraryAdd New Pages PagesAll PagesAdd NewCategories Comments 00 Comments in moderation Genesis GenesisTheme SettingsSEO SettingsImport/ExportGenesis PluginsSimple Edits Dynamik DynamikSettingsDesignImagesCustom Appearance AppearanceThemesCustomizeWidgetsMenusPremium ThemesEdit CSSDynamik LicenseTheme Editor Plugins 3 Plugins 3Installed PluginsAdd NewPlugin Editor Users UsersAll UsersAdd NewYour Profile Tools ToolsAvailable ToolsImportExportSite HealthExport Personal DataErase Personal Data All-in-One WP Migration All-in-One WP MigrationExportImportBackups Settings SettingsGeneralWritingReadingDiscussionMediaPermalinksPrivacyAdmin Bar DisablerPost ExpiratorRelevanssiKadence BlocksAdmin Columns AAM AAMAAMAccess PoliciesAdd New Policies Maintenance Atomic Blocks Atomic BlocksGetting StartedSettings Toolset ToolsetDashboardPost TypesTaxonomiesCustom FieldsRelationshipsViewsContent TemplatesWordPress ArchivesPost FormsUser FormsRelationship FormsSettingsExport / ImportModulesReference sitesCollapse menu MenuAbout WordPressAbout WordPressWordPress.orgDocumentationSupportFeedbackExpanding the BenchVisit Site33 Plugin Updates00 Comments in moderationNewPostsMediaPageeventOpportunityTrainingJobACE MemberUserCachingPurge AllCache SettingsMaintenance is OffHowdy, Steven TSteven TmasterEdit My ProfileLog Out Jetpack Safe Mode Log Out Home Settings For more information:Jetpack FAQJetpack SupportJetpack Debugging Center Jetpack by WordPress.comJetpack supercharges your self-hosted WordPress site with the awesome cloud power of WordPress.com.On this page, you are able to view the modules available within Jetpack, learn more about them, and activate or deactivate them as needed. 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You will be able to: Create templates Design page layouts using drag-and-drop Build custom searches Display lists of content Create front-end content editing forms and more… Once you buy the full Toolset, you will be able to edit Views, CRED forms and Layouts in your site, as well as build new ones. Toolset Package Options Learn more about Toolset {{{title}}} {{{button}}} {{{discard}}} {{title}} Collapse all Expand all <# if ( _.has( data, 'options' ) && _.size( data.options ) > 0 ) { #> <div class="cred-editor-scaffold-sidebar-group cred-editor-scaffold-options-container js-cred-editor-scaffold-sidebar-group" <# if ( 0 == _.size( data.options ) > 0 ) { #> style="display:none;" <# } #>> Options <# _.each( data.options, function( scaffoldOption, scaffoldOptionKey ) { scaffoldOption = _.extend( { checked: false }, scaffoldOption ); #> <input name="_cred[form][{{scaffoldOption.inputName}}]" class="cred-editor-scaffold-options-{{scaffoldOptionKey}} js-cred-editor-scaffold-options-{{scaffoldOptionKey}}" type="checkbox"<# if ( scaffoldOption.checked ) { #> checked="checked"<# } #> /> {{scaffoldOption.label}} <# }); #> <# } #> <# var availableFieldTypes = [ { id: 'post-elements', 'title': data.formType === 'cred-form' ? 'Post elements' : 'User elements', types: [ 'basic', 'legacyParent', 'hierarchicalParent' ], }, { id: 'taxonomy', 'title': 'Taxonomies', types: [ 'taxonomy' ], }, { id: 'roles', 'title': 'Roles', types: [ 'roles' ], }, { id: 'meta', 'title': 'Custom fields', types: [ 'meta' ], }, { id: 'relationship', 'title': 'Relationships', types: [ 'relationship' ], }, { id: 'extra', 'title': 'Extra elements', types: [ 'extra', 'blocked' ], }, { id: 'generic', 'title': 'Generic fields', types: [ 'generic' ], tooltip: 'Custom form fields whose values are not stored in the database but can be used for other custom purpose' } ]; _.each( availableFieldTypes, function( availableType ) { var hasElements = false; _.each( availableType.types, function( type ) { hasElements |= _.has( data.extraFields, type ) && _.size( data.extraFields[ type ] ) > 0; } ); #> <div class="cred-editor-scaffold-sidebar-group cred-editor-scaffold-{{{availableType.id}}}-container js-cred-editor-scaffold-sidebar-group<# if ( ! hasElements ) { #> hidden <# } #>" > {{{availableType.title}}} <# if ( !! availableType.tooltip ) { #> <# } #> <# _.each( availableType.types, function( type ) { if ( _.has( data.extraFields, type ) && _.size( data.extraFields[ type ] ) > 0 ) { _.each( data.extraFields[ type ], function( field, fieldKey ) { field = _.defaults( field, { environment: data.environment, templates: data.templates, fieldType: type, scaffold_field_id: data.scaffold_field_id } ); print( data.templates.scaffold.item( field ) ); }); } }); #> <# }); #> <# if ( _.has( data, 'formElements' ) && _.size( data.formElements ) > 0 ) { _.each( data.formElements, function( field, fieldKey ) { field = _.defaults( field, { environment: data.environment, templates: data.templates, fieldType: 'formElement', location: 'bottom', scaffold_field_id: data.scaffold_field_id } ); if ( 'top' == field.location ) { print( data.templates.scaffold.item( field ) ); } }); } var availableFieldTypes = [ 'basic', 'taxonomy', 'roles', 'meta', 'legacyParent', 'hierarchicalParent', 'relationship' ]; _.each( availableFieldTypes, function( availableType ) { if ( _.has( data, availableType ) && _.size( data[ availableType ] ) > 0 ) { _.each( data[ availableType ], function( field, fieldKey ) { field = _.defaults( field, { environment: data.environment, templates: data.templates, fieldType: availableType, scaffold_field_id: data.scaffold_field_id } ); print( data.templates.scaffold.item( field ) ); }); } }); if ( _.has( data, 'formElements' ) && _.size( data.formElements ) > 0 ) { _.each( data.formElements, function( field, fieldKey ) { field = _.defaults( field, { environment: data.environment, templates: data.templates, fieldType: 'formElement', location: 'bottom', scaffold_field_id: data.scaffold_field_id } ); if ( 'bottom' == field.location ) { print( data.templates.scaffold.item( field ) ); } }); } #> <# data = _.extend( { attributes: {}, options: {}, class: '', requiredItem: false, blockedItem: false, autogeneratedItem: false }, data ); if ( _.has( data, 'environment' ) && _.has( data.environment, 'formType' ) && 'edit' == data.environment.formType ) { data.options = _.omit( data.options, 'valueAndUrl' ); } var templateData = { containerClassname: 'cred-editor-scaffold-item-container js-cred-editor-scaffold-item-container', containerInclude: 'true' }; if ( data.blockedItem ) { templateData.containerClassname += ' cred-editor-scaffold-item-container-disabled js-cred-editor-scaffold-item-container-disabled'; templateData.containerInclude = 'false'; if ( _.has( data, 'blockedReason' ) ) { templateData.blockedReason = data.blockedReason; if ( _.has( data, 'blockedLink' ) ) { templateData.blockedReason = '' + templateData.blockedReason + ' '; } templateData.blockedReasonEscaped = templateData.blockedReason.replace( /"/g, "'" ); } data.options = {}; } if ( data.autogeneratedItem ) { templateData.containerClassname += ' cred-editor-scaffold-item-container-disabled js-cred-editor-scaffold-item-container-disabled'; templateData.containerInclude = 'false'; } if ( _.size( data.options ) > 0 ) { templateData.containerClassname += ' cred-editor-scaffold-item-container-can-toggle js-cred-editor-scaffold-item-container-can-toggle'; } if ( data.scaffold_field_id === 'conditionals' ) { templateData.containerClassname += ' ' + 'cred-editor-scaffold-item-is-conditionals'; } if ( !! data.tooltip ) { templateData.containerClassname += ' js-cred-editor-tippy'; } templateData.containerClassname += ' ' + data.class; #> <div class="{{templateData.containerClassname}}" data-shortcode="{{data.shortcode}}" data-fieldtype="{{data.fieldType}}" data-label="{{data.label}}" data-attributes="<# print( _.escape( ( JSON.stringify( data.attributes ) ) ) ); #>" data-{{ data.scaffold_field_id }}="{{ data.attributes[ data.scaffold_field_id ] }}" data-options="<# print( _.escape( ( JSON.stringify( data.options ) ) ) ); #>" data-include="{{templateData.containerInclude}}" data-permanent="{{data.permanent}}" data-blocked="{{{data.blockedItem}}}" <# if ( _.has( templateData, 'blockedReason' ) ) { print( 'data-tippy-content="' + templateData.blockedReasonEscaped + '" data-tippy-interactive="true" data-tippy-distance="5"' ); } else if ( !! data.tooltip ) { print( 'data-tippy-content="' + data.tooltip + '"' ); if ( data.tooltip.match( / > <# if ( !!data.icon_class ) { #> <# } #> {{data.label}} <# if ( _.size( data.options ) > 0 ) { #> <# } #> <# if ( data.requiredItem ) { #> <# } else if ( data.blockedItem ) { #> <# } else if ( data.autogeneratedItem ) { #> <# } else { #> <# } #> <# if ( _.size( data.options ) > 0 ) { print( data.templates.scaffold.itemOptions( data ) ); } #> <# data = _.extend( { options: {} }, data ); if ( 'edit' == data.environment.formType ) { data.options = _.omit( data.options, 'valueAndUrl' ); } #> <# if ( _.size( data.options ) > 0 ) { #> <# _.each( data.options, function( attributeOptions, attributeKey ) { if ( attributeKey === 'template' ) { print( data.templates.byid[ attributeOptions ]( { templates: data.templates } ) ); } else { attributeOptions = _.defaults( attributeOptions, { shortcode: data.shortcode, attribute: attributeKey, templates: data.templates.shortcodeGui, defaultValue: '', required: false, hidden: false, placeholder: '' } ); attributeOptions = _.defaults( attributeOptions, { defaultForceValue: attributeOptions.defaultValue } ); if ( 'group' == attributeOptions.type ) { print( attributeOptions.templates.attributeGroupWrapper( attributeOptions ) ); } else { print( attributeOptions.templates.attributeWrapper( attributeOptions ) ); } } }); #> OK <# } #> Select media file Add media Or paste an image HTML tag <# print( data.templates.conditionalGroups.gui( {} ) ); #> Insert HTML content {{{data.panels.scaffold.introduction}}} <# if ( data.formType === 'cred-form' ) { #> {{{data.panels.scaffold.no_post_type}}} <# } else { #> {{{data.panels.scaffold.no_user_role}}} <# } #> Your edits can be lost if you switch back to the visual editor. Are you sure you want to proceed? Form Name Form Name (required) Collapse all Expand all <# if ( _.has( data, 'options' ) && _.size( data.options ) > 0 ) { #> <div class="cred-editor-scaffold-sidebar-group cred-editor-scaffold-options-container js-cred-editor-scaffold-sidebar-group" <# if ( 0 == _.size( data.options ) > 0 ) { #> style="display:none;" <# } #>> Options <# _.each( data.options, function( scaffoldOption, scaffoldOptionKey ) { scaffoldOption = _.extend( { checked: false }, scaffoldOption ); #> <input name="_cred[form][{{scaffoldOption.inputName}}]" class="cred-editor-scaffold-options-{{scaffoldOptionKey}} js-cred-editor-scaffold-options-{{scaffoldOptionKey}}" type="checkbox"<# if ( scaffoldOption.checked ) { #> checked="checked"<# } #> /> {{scaffoldOption.label}} <# }); #> <# } #> <# var availableFieldTypes = [ { id: 'post-elements', 'title': data.formType === 'cred-form' ? 'Post elements' : 'User elements', types: [ 'basic', 'legacyParent', 'hierarchicalParent' ], }, { id: 'taxonomy', 'title': 'Taxonomies', types: [ 'taxonomy' ], }, { id: 'roles', 'title': 'Roles', types: [ 'roles' ], }, { id: 'meta', 'title': 'Custom fields', types: [ 'meta' ], }, { id: 'relationship', 'title': 'Relationships', types: [ 'relationship' ], }, { id: 'extra', 'title': 'Extra elements', types: [ 'extra', 'blocked' ], }, { id: 'generic', 'title': 'Generic fields', types: [ 'generic' ], tooltip: 'Custom form fields whose values are not stored in the database but can be used for other custom purpose' } ]; _.each( availableFieldTypes, function( availableType ) { var hasElements = false; _.each( availableType.types, function( type ) { hasElements |= _.has( data.extraFields, type ) && _.size( data.extraFields[ type ] ) > 0; } ); #> <div class="cred-editor-scaffold-sidebar-group cred-editor-scaffold-{{{availableType.id}}}-container js-cred-editor-scaffold-sidebar-group<# if ( ! hasElements ) { #> hidden <# } #>" > {{{availableType.title}}} <# if ( !! availableType.tooltip ) { #> <# } #> <# _.each( availableType.types, function( type ) { if ( _.has( data.extraFields, type ) && _.size( data.extraFields[ type ] ) > 0 ) { _.each( data.extraFields[ type ], function( field, fieldKey ) { field = _.defaults( field, { environment: data.environment, templates: data.templates, fieldType: type, scaffold_field_id: data.scaffold_field_id } ); print( data.templates.scaffold.item( field ) ); }); } }); #> <# }); #> <# if ( _.has( data, 'formElements' ) && _.size( data.formElements ) > 0 ) { _.each( data.formElements, function( field, fieldKey ) { field = _.defaults( field, { environment: data.environment, templates: data.templates, fieldType: 'formElement', location: 'bottom', scaffold_field_id: data.scaffold_field_id } ); if ( 'top' == field.location ) { print( data.templates.scaffold.item( field ) ); } }); } var availableFieldTypes = [ 'basic', 'taxonomy', 'roles', 'meta', 'legacyParent', 'hierarchicalParent', 'relationship' ]; _.each( availableFieldTypes, function( availableType ) { if ( _.has( data, availableType ) && _.size( data[ availableType ] ) > 0 ) { _.each( data[ availableType ], function( field, fieldKey ) { field = _.defaults( field, { environment: data.environment, templates: data.templates, fieldType: availableType, scaffold_field_id: data.scaffold_field_id } ); print( data.templates.scaffold.item( field ) ); }); } }); if ( _.has( data, 'formElements' ) && _.size( data.formElements ) > 0 ) { _.each( data.formElements, function( field, fieldKey ) { field = _.defaults( field, { environment: data.environment, templates: data.templates, fieldType: 'formElement', location: 'bottom', scaffold_field_id: data.scaffold_field_id } ); if ( 'bottom' == field.location ) { print( data.templates.scaffold.item( field ) ); } }); } #> <# data = _.extend( { attributes: {}, options: {}, class: '', requiredItem: false, blockedItem: false, autogeneratedItem: false }, data ); if ( _.has( data, 'environment' ) && _.has( data.environment, 'formType' ) && 'edit' == data.environment.formType ) { data.options = _.omit( data.options, 'valueAndUrl' ); } var templateData = { containerClassname: 'cred-editor-scaffold-item-container js-cred-editor-scaffold-item-container', containerInclude: 'true' }; if ( data.blockedItem ) { templateData.containerClassname += ' cred-editor-scaffold-item-container-disabled js-cred-editor-scaffold-item-container-disabled'; templateData.containerInclude = 'false'; if ( _.has( data, 'blockedReason' ) ) { templateData.blockedReason = data.blockedReason; if ( _.has( data, 'blockedLink' ) ) { templateData.blockedReason = '' + templateData.blockedReason + ' '; } templateData.blockedReasonEscaped = templateData.blockedReason.replace( /"/g, "'" ); } data.options = {}; } if ( data.autogeneratedItem ) { templateData.containerClassname += ' cred-editor-scaffold-item-container-disabled js-cred-editor-scaffold-item-container-disabled'; templateData.containerInclude = 'false'; } if ( _.size( data.options ) > 0 ) { templateData.containerClassname += ' cred-editor-scaffold-item-container-can-toggle js-cred-editor-scaffold-item-container-can-toggle'; } if ( data.scaffold_field_id === 'conditionals' ) { templateData.containerClassname += ' ' + 'cred-editor-scaffold-item-is-conditionals'; } if ( !! data.tooltip ) { templateData.containerClassname += ' js-cred-editor-tippy'; } templateData.containerClassname += ' ' + data.class; #> <div class="{{templateData.containerClassname}}" data-shortcode="{{data.shortcode}}" data-fieldtype="{{data.fieldType}}" data-label="{{data.label}}" data-attributes="<# print( _.escape( ( JSON.stringify( data.attributes ) ) ) ); #>" data-{{ data.scaffold_field_id }}="{{ data.attributes[ data.scaffold_field_id ] }}" data-options="<# print( _.escape( ( JSON.stringify( data.options ) ) ) ); #>" data-include="{{templateData.containerInclude}}" data-permanent="{{data.permanent}}" data-blocked="{{{data.blockedItem}}}" <# if ( _.has( templateData, 'blockedReason' ) ) { print( 'data-tippy-content="' + templateData.blockedReasonEscaped + '" data-tippy-interactive="true" data-tippy-distance="5"' ); } else if ( !! data.tooltip ) { print( 'data-tippy-content="' + data.tooltip + '"' ); if ( data.tooltip.match( / > <# if ( !!data.icon_class ) { #> <# } #> {{data.label}} <# if ( _.size( data.options ) > 0 ) { #> <# } #> <# if ( data.requiredItem ) { #> <# } else if ( data.blockedItem ) { #> <# } else if ( data.autogeneratedItem ) { #> <# } else { #> <# } #> <# if ( _.size( data.options ) > 0 ) { print( data.templates.scaffold.itemOptions( data ) ); } #> <# data = _.extend( { options: {} }, data ); if ( 'edit' == data.environment.formType ) { data.options = _.omit( data.options, 'valueAndUrl' ); } #> <# if ( _.size( data.options ) > 0 ) { #> <# _.each( data.options, function( attributeOptions, attributeKey ) { if ( attributeKey === 'template' ) { print( data.templates.byid[ attributeOptions ]( { templates: data.templates } ) ); } else { attributeOptions = _.defaults( attributeOptions, { shortcode: data.shortcode, attribute: attributeKey, templates: data.templates.shortcodeGui, defaultValue: '', required: false, hidden: false, placeholder: '' } ); attributeOptions = _.defaults( attributeOptions, { defaultForceValue: attributeOptions.defaultValue } ); if ( 'group' == attributeOptions.type ) { print( attributeOptions.templates.attributeGroupWrapper( attributeOptions ) ); } else { print( attributeOptions.templates.attributeWrapper( attributeOptions ) ); } } }); #> OK <# } #> Select media file Add media Or paste an image HTML tag <# print( data.templates.conditionalGroups.gui( {} ) ); #> Insert HTML content {{{data.panels.scaffold.introduction}}} <# if ( data.formType === 'cred-form' ) { #> {{{data.panels.scaffold.no_post_type}}} <# } else { #> {{{data.panels.scaffold.no_user_role}}} <# } #> Your edits can be lost if you switch back to the visual editor. Are you sure you want to proceed? Form Name Form Name (required) jQuery( document ).ready( function() { jQuery( document ).on( 'change', '.js-toolset-toggle-relevanssi-index', function() { var thiz = jQuery( this ), thiz_description = thiz.closest( 'td' ).find( '.js-toolset-toggle-relevanssi-index-description' ); thiz_description.css( { 'transition': 'all 0.5s', 'display': 'block' } ); if ( thiz.prop( 'checked' ) ) { thiz_description .fadeIn( 'fast', function() { if ( ! thiz.hasClass( 'js-toolset-toggle-relevanssi-index-inited' ) ) { thiz.addClass( 'js-toolset-toggle-relevanssi-index-inited' ) thiz_description.css( { 'box-shadow': '0 0 5px 1px #f6921e', 'background-color': '#f6921e', 'color': '#fff' } ); setTimeout( function() { thiz_description.css( { 'box-shadow': 'none', 'background-color': 'transparent', 'color': '#444' } ); }, 500 ); } }); } else { thiz_description.hide(); } }); }); Close dialog Session expired Please log in again. The login page will open in a new tab. 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Hi Steven,
Thank you for contacting our support forum.
Unfortunately this error is quite large and i'm only seeing reference to jetpack.
Which plugin were you trying to update when this occurred?
Please let me know.
Thanks,
Shane
Thanks for the quick reply.
The update is on Toolset Types (it should have included this in the ticket title.) There's another Toolset plugin that produces similar error after updating as well - I think it's Toolset Framework Installer. The long error message is displayed right under each of the effected plugins in WP Plugins admin screen. I bring this up because it happened a couple other times when I updated Toolset plugins. So far, no 'damage' was done to my site, but the error messages are worth noticing because they look alarming. I just want to guys to investigate what's happening.
If you have a look at the attached screenshot, just now I notice there's update available for some Toolset plugins. After clicking the update buttons, I'm getting this error message instead: Update Failed: undefined
I have registered my site beta.expandingthebench.org properly with my Toolset account.
Hi Steven,
Could you try doing the update by going to Plugins -> Add New -> Commercial and update them from there ?
Let me know if a similar error shows up.
Thanks,
Shane
hi,
I attempted the update via Commercial Plugins tab. Initially it also failed with error message. I then went back to Toolset acct and re-setup a new web site connection and register the site. Tried again and it failed again. I waited a bit later and made another attempt to update. At last somehow it worked. So the best I can say is that the updating function is unpredictable and unstable.
Hi Steven,
It could be that the issue was that the update wasn't propagated to your site as yet. However in future to ensure that the updates are detected you can go to Plugins -> Add New -> Commercial and click "Check for Updates" this should ensure that the update packages are detected correctly.
If there are no further questions on this then you are welcomed to mark this as resolved.
Thanks,
Shane
My issue is resolved now. Thank you!
