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[Resolved] Error message (after hosting migration): Toolset Plugin can't connect to Toolset

This support ticket is created 2 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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This topic contains 4 replies, has 2 voices.

Last updated by ralphN-2 2 years, 3 months ago.

Assisted by: Luo Yang.

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#2477119
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Hi, I have migrated my website hidden link to a different hosting provider today and now see the error message "Toolset Plugin can't connect to Toolset" in the WP backend. What can I do? Thanks for your support. BR - Ralph

#2477317

Hello,

Please try these:
1) Upgrade Toolset Types plugin to the latest version manually, you can download it here:
https://toolset.com/account/downloads/

2) Follow our document to upgrade all other Toolset plugins, and test again:
https://toolset.com/faq/how-to-install-and-register-toolset/
section "Automatic Installation (once you have Types plugin installed)"

#2477367
screencapture-webseiten-boerse-de-wp-admin-plugin-install-php-2022-10-17-08_36_36.png

hi, no change after doing this. I'm attaching the latest screenshot. What else can I do?

#2477441

There might be other cache(compatibility) issues in your website, can you install/upgrade Toolset plugins in your website?
If you can, then you can ignore that message.

#2477447

Hi, probably this then happens because the new Website hoster uses a Litespeed server. I can update Toolset without problems. BR and thank you for your support, Ralph