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[Resolved] error importing

This support ticket is created 5 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 3 replies, has 2 voices.

Last updated by Shane 5 years, 9 months ago.

Assisted by: Shane.

Author
Posts
#1083703

I am trying to: import an xml file from a different site

I expected to see: imported data - the review it generates shows all the post fields, post types and taxonomies correctly

Instead, I got:
Types import errors
Unable to process file

#1083849

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi David,

Thank you for contacting our support forum.

Are the versions of the plugins the exact same between the two sites?

Also could you send me the export file so that I can try it here locally.

Thanks,
Shane

#1083890

hi shane, thanks for getting back to me

yes - both versions are the same, were actually starting to use a multi-site network and want to export the types data from the top-level site to a subsite - not sure if that affects things?

have pasted the XML code below - any help would be appreciated

d

#1083968

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi David,

Would you mind providing me with access tot he site where you generated this xml file ?

Thanks,
Shane

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.