error importing

This support ticket is created 6 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

Tagged: Import and export

This topic contains 3 replies, has 2 voices.

Last updated by Shane 6 years, 3 months ago.

Assisted by: Shane.

Author

Posts

August 15, 2018 at 12:44 pm #1083703

davidA-16

I am trying to: import an xml file from a different site

I expected to see: imported data - the review it generates shows all the post fields, post types and taxonomies correctly

Instead, I got:
Types import errors
Unable to process file

August 15, 2018 at 3:08 pm #1083849

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi David,

Thank you for contacting our support forum.

Are the versions of the plugins the exact same between the two sites?

Also could you send me the export file so that I can try it here locally.

Thanks,
Shane

August 15, 2018 at 4:01 pm #1083890

davidA-16

hi shane, thanks for getting back to me

yes - both versions are the same, were actually starting to use a multi-site network and want to export the types data from the top-level site to a subsite - not sure if that affects things?

have pasted the XML code below - any help would be appreciated

August 15, 2018 at 7:08 pm #1083968