[Resolved] Error editing the "contact advertiser" form

[Author]

Posts

[NikoH9364]

I am trying to: Edit the information the user is required to send the advertiser on the contact advertiser page. I want the users phone number, city, and state to be the required information but I can not find anyway to edit that "New Message" CRED form.

[NikoH9364]

I am using this on the classifieds theme

[Shane Supporter Languages: English (English ) Timezone: America/Jamaica (GMT-05:00)]

Hi Niko,

Thank you for contacting our support forum.

In order to do this then you will need to add the custom fields for the additional information to the messages custom post type.

Next you will need to go to your CRED form called New message, Click "Add Post Fields" and then click the appropriate fields to add to the form.

Please let me know if this helps.
Thanks,
Shane

[NikoH9364]

Hi Shane,

I followed your instructions and this error is appearing. Can you take a look at this?

Thank you

[Shane Supporter Languages: English (English ) Timezone: America/Jamaica (GMT-05:00)]

Hi Niko,

Could you send me the code that is used to generate this CRED form?

I suspect that their might be an error in the setup.

Looking forward to hearing from you soon.

Thanks,
Shane

[NikoH9364]

[cred_field field='contact-number' post='message' value='' urlparam=''][credform class="cred-form"]

[cred_field field="form_messages" value=""]

• <label>[wpml-string context="cred-form-New message"]Message subject[/wpml-string]</label>
  [cred_field field="post_title" post="message" value="" urlparam=""]
• <label>[wpml-string context="cred-form-New message"]Write your message[/wpml-string]</label>
  [cred_field field="message-description" post="message" value="" urlparam=""]

<legend>[wpml-string context="cred-form-New message"]Customer details[/wpml-string]</legend>

• <label>[wpml-string context="cred-form-New message"]First name[/wpml-string]</label>
  [cred_field field="from-firstname" post="message" value="[wpv-current-user info="firstname"]" urlparam=""]
• <label>[wpml-string context="cred-form-New message"]Last name[/wpml-string]</label>
  [cred_field field="from-lastname" post="message" value="[wpv-current-user info="lastname"]" urlparam=""]
• <label>[wpml-string context="cred-form-New message"]Email[/wpml-string]</label>
  [cred_field field="from-email" post="message" value="[wpv-current-user info="email"]" urlparam=""]

[cred_generic_field field="wpcf-message-from" type="hidden" class="" urlparam=""]
{
"required":0,
"validate_format":0,
"persist":1,
"default":"[wpv-current-user info="id"]"
}
[/cred_generic_field]

[cred_generic_field field="advertiser_id" type="hidden" class="" urlparam=""]
{
"required":0,
"validate_format":0,
"persist":1,
"generic_type":"user_id",
"default":"[wpv-view name="Advertiser details view"]"
}
[/cred_generic_field]
<p class="submit-button">
[cred_field field="form_submit" value="Send message"]
</p>

[/credform]

[Shane Supporter Languages: English (English ) Timezone: America/Jamaica (GMT-05:00)]

Hi Niko,

I found the problem.

The field needs to be inside the [credform class="cred-form"] shortcode.

Currently you have it one the outside.

So all you need to do is place the shortcode within the [credform class="cred-form"] shortcode .

Example.
[credform class="cred-form"]
[cred_field field='contact-number' post='message' value='' urlparam='']

Please let me know if this helps.

Thanks,
Shane

[NikoH9364]

thank you! is there a way to make it so that inside the number field it displays :

(123) 888-8888

to suggest the user the correct format to use?

I made it a required field already.

thanks!

[Shane Supporter Languages: English (English ) Timezone: America/Jamaica (GMT-05:00)]

Hi Niko,

I'm happy that I could've assisted you with this.

Unfortunately not, it wouldn't be possible without having some javascript to format the numbers.

An example of this can be seen in the link below.
hidden link

Please let me know if this helps.
Thanks,
Shane