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[Waiting for user feedback] Emails Dont sent after a form is submited

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 1 reply, has 1 voice.

Last updated by Minesh 1 week, 1 day ago.

Assisted by: Minesh.

Author
Posts
#2818385

After plugin updates email notifications stopped sending in toolset forms

Link to a page where the issue can be seen: hidden link

#2818398

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

That is strange.

Can you please share admin access details and let me check what'g going wrong with your setup.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.