Email Notifications form User Forms Not Displaying Fields

This support ticket is created 4 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Tagged: Toolset Forms, User-registration forms

This topic contains 2 replies, has 2 voices.

Last updated by larryB-3 4 years, 1 month ago.

Author

Posts

October 12, 2020 at 4:47 pm #1808901

larryB-3

Screen Shot 2020-10-12 at 12.46.47 PM.jpg

Screen Shot 2020-10-12 at 12.46.41 PM.jpg

Screen Shot 2020-10-12 at 12.46.31 PM.jpg

I have an email notification set up so when a new user is created using the toolset user form, that I get notification of the new user account.

When I send the test email, the email arrives with the 2 fields in the body that I have selected.
However when I test creating a new user, the email arrives with the body blank.

October 13, 2020 at 10:28 am #1810027

Nigel

Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Larry

I think it got lost in the documentation changes that have been made, but those user shortcodes in a user form notification need to add the id attribute to set which user, like so:

[wpv-user field="display_name" id="%%USER_USERID%%"]

(In much the same way, deferred notifications on post forms must include the attribute item="%%POST_ID%%" to work correctly.)

I'm contacting the documentation team about this, but try the above, it should fix the problem.

October 13, 2020 at 2:05 pm #1810301

larryB-3

My issue is resolved now. Thank you!