Email Notifications form User Forms Not Displaying Fields

This support ticket is created 3 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Toolset Forms, User-registration forms

This topic contains 2 replies, has 2 voices.

Last updated by larryB-3 3 years, 6 months ago.

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October 12, 2020 at 4:47 pm #1808901

larryB-3

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I have an email notification set up so when a new user is created using the toolset user form, that I get notification of the new user account.

When I send the test email, the email arrives with the 2 fields in the body that I have selected.
However when I test creating a new user, the email arrives with the body blank.

October 13, 2020 at 10:28 am #1810027

Nigel

Supporter

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Hi Larry

I think it got lost in the documentation changes that have been made, but those user shortcodes in a user form notification need to add the id attribute to set which user, like so:

[wpv-user field="display_name" id="%%USER_USERID%%"]

(In much the same way, deferred notifications on post forms must include the attribute item="%%POST_ID%%" to work correctly.)

I'm contacting the documentation team about this, but try the above, it should fix the problem.

October 13, 2020 at 2:05 pm #1810301

larryB-3

My issue is resolved now. Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.