Email notifications body encoding issue

This support ticket is created 4 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	-	-
13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	-	-

Supporter timezone: America/New_York (GMT-04:00)

Tagged: CRED API, Toolset Forms

This topic contains 35 replies, has 2 voices.

Last updated by Christian Cox 4 years, 6 months ago.

Assisted by: Christian Cox.

← 1 2 3

Author

Posts

February 20, 2020 at 6:56 pm #1519477

Christian Cox

Was this with the patch applied, or were you trying one of the other workarounds?

February 20, 2020 at 7:24 pm #1519545

diyanK

It was the patch purely, just after applying all available plugin updates.

February 23, 2020 at 10:45 pm #1524059

Christian Cox

Thank you, and I apologize for the inconvenience. I can confirm in my own local environment this patch does not completely solve the problem for me, so I have asked my 2nd tier team to go back to our developers and let them know we still have an issue. I'll keep you posted as I receive more information.

April 7, 2020 at 2:30 pm #1577249

Christian Cox

Hello, our developers have informed me that the fix for this issue will be included in the upcoming Views 3.2 beta release. Right now the schedule is showing it is likely to be released next week. I'll keep you posted here.

April 7, 2020 at 2:32 pm #1577271

diyanK

Awesome!

Thanks for keeping me posted on this issue!

May 6, 2020 at 2:18 pm #1613907

Christian Cox

Hello, we are in the process of distributing Views 3.2, which contains the fix for the base64 code in email notifications issue. You may be able to find the new version of Views available for automatic update in wp-admin > Plugins > Add new > Commercial tab, or if it is not yet available for automatic update you can click "Check for Updates" in the Toolset commercial plugins area. If that still does not allow you to automatically update, you can always download Views 3.1.2 from https://toolset.com/account/downloads

Please update all your Toolset plugins to the latest versions, then test again. I ran a test locally on my clone of your site after updating all Toolset plugins, and the base64 code was no longer included in email notifications. Please let me know any relevant testing details if the issue is not resolved and I'll take a closer look. Thanks!

← 1 2 3