[Assigned] Elementor Theme Builder

[Author]

Posts

[juliaK-2]

Tell us what you are trying to do?
I want to build a custom design with Elementor Theme builder (because the plugin description told me it is compatible)
But I see nothing.

Is there any documentation that you are following?
no seems to be you have none,

Is there a similar example that we can see?

What is the link to your site?
hidden link

[Minesh]

Hello. Thank you for contacting the Toolset support.

Actually - the integration with Elementor page buidler not the theme builder.

Here is the Doc that shows information how you can use it:
- https://toolset.com/course-lesson/using-toolset-with-elementor-page-builder/

Can you please try to follow above Doc and check if that helps.

[juliaK-2]

you are linking to the theme builder in the article, but... ok.

I tried an built it with Gutenberg.

But....

The categories are still only shown in the preview.

hidden link

And how can I get rid of the meta above the content?

Thank you!

[Minesh]

I see you are using Astra theme.

Here is the Doc that shows information how you can use Atra theme with Toolset:
- https://toolset.com/documentation/recommended-themes/using-toolset-with-astra-theme/

Pleaes check the Video given with the Doc that might help you:
- https://toolset.com/documentation/recommended-themes/using-toolset-with-astra-theme/#how-to-design-the-interior-with-toolset

[juliaK-2]

Thank you I will check that.

Can you help with the Archive as well: the search is invisible on

hidden link

What can I do?

[juliaK-2]

And for Astra Theme:

I read the article. I chose disable Meta. Meta still shows.

What to do now?

Best Regards
Mareike

[juliaK-2]

What to do now?

[Christopher Amirian]

Hi Mareike,

This is Christopher. Minesh is on vacation and I will continue this ticket.

I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website.
It is absolutely important that you give us a guarantee that you have a backup so if something happens you will have a point of restore.

Make sure you set the next reply as private.

The meta information is coming from the theme but I am not sure why the option in question is not working that is why I need to check. Along the way if needed do we have your permission to copy your website to our server for further investigation?

[juliaK-2]

Hello Christopher,

I still need help:

1) The categories are still only shown in the preview.
hidden link

2) And how can I get rid of the meta above the content?
I tried to fix it with your tutorial, but it did not work.

3) Can you help with the Archive as well: the search is invisible on
hidden link

4) I can only see the questionnaire when logged in. How can I fix that?

Best Regards
Mareike

[juliaK-2]

Hello? Is there anybody trying to help me ?

I still need help:

1) The categories are still only shown in the preview.
hidden link

2) And how can I get rid of the meta above the content?
I tried to fix it with your tutorial, but it did not work.

3) Can you help with the Archive as well: the search is invisible on
hidden link

4) I can only see the questionnaire when logged in. How can I fix that?

Best Regards
Mareike

[juliaK-2]

Hello? Is there anybody trying to help me ?

I still need help:

1) The categories are still only shown in the preview.
hidden link

2) And how can I get rid of the meta above the content?
I tried to fix it with your tutorial, but it did not work.

3) Can you help with the Archive as well: the search is invisible on
hidden link

4) I can only see the questionnaire when logged in. How can I fix that?

Best Regards
Mareike