This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
| Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|
| - | 9:00 – 13:00 | 9:00 – 13:00 | 9:00 – 13:00 | 9:00 – 13:00 | 9:00 – 13:00 | - |
| - | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | - |
Supporter timezone: Asia/Karachi (GMT+05:00)
Tell us what you are trying to do?
I receive a message when I enter to Plugins. This is the message:
"El plugin Toolset no se puede conectar a toolset.com
Toolset necesita conectarse con su servidor para buscar lanzamientos nuevos y actualizaciones de seguridad. Algo presente en la red o la configuración de seguridad está previniendo esto. Por favor, autorice la comunicación saliente con toolset.com para eliminar este aviso.
¿Necesita ayuda?
Consulte los detalles de error de comunicación y comuníquelo en el soporte técnico de Toolset."
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The communication error is:
Installer cannot contact our updates server to get information about the available products and check for new versions. If you are seeing this message for the first time, you can ignore it, as it may be a temporary communication problem. If the problem persists and your WordPress admin is slowing down, you can disable automated version checks. Add the following line to your wp-config.php file:
define("OTGS_DISABLE_AUTO_UPDATES", true);
Is there any documentation that you are following?
I am following the suggestion that the message itself makes.
Is there a similar example that we can see?
No
What is the link to your site?
hidden link
