[Resolved] Edits to Rich Text Editor in Visual Tab not being saved on Update

[Author]

Posts

[Beth]

I am trying to: Update content in Visual Tab of Rich Text Editor on a field added with Toolset Types on a Custom Post Type

I expected to see: The change I made after the Update

Instead, I got: The content that had previously been in the RTE

Rolling back to 3.4.12 from 3.4.15 version of Toolset Types and this issue stops happening. All other plugins and WordPress up to date.

[Minesh]

Hello. Thank you for contacting the Toolset support.

This seems to be known issue and here is the errata page:
=> https://toolset.com/errata/visual-tab-of-wysiwyg-fields-may-not-initialize-correctly-appear-not-to-save-data/

Can you please try working give there if that helps otherwise you will have to wait for the fix that should be offered with hotfix release in near future.

[Beth]

Hi Minesh,

Thanks for the info. I did read that page but it didn't sound quite like the situation we are seeing.

I'd appreciate it if this support request can be kept open until we are certain it is the issue and has been resolved.

Thanks

Mark

[Minesh]

For sure, the support ticket will be open for a week.