I have a team of Editors who maintain a site, and they have just reported that in the WP dashboard, they can no longer see the links to access the various Custom Post Types that they can usually see.
These are CPT's created in Toolset, and managed by the Access plugin.
This included Pages, so as a test I reset Pages to NOT be managed by Access, and this makes Pages accessible again in the dashboard for Editors.
So it would appear that something is broken with the Access plugin?
Hello. Thank you for contacting the Toolset support.
Well - can you please share more details of the problem. Please share one editor user and few links where I can see the issue as well as what post types you expect that editor user should have access to?
Ok - Thank you. I can confirm that I can see the problem on your install.
But when I try to reproduce this issue with only Toolset + WPML plugins active, I do not see the issue.
As you can see with the following link - Editor role has been assigned all rights with "Student" post type:
=> hidden link
Admin login:
Login: hidden link
Username: demo
Password: Qz11sh2F3JtW
Now, when I logged in as "FR editor" user and I see it works as expected. You can log in to editor user as:
U: fr-editor-user
P: Admin@123
Am I missing anything here? If no:
Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
I found the reason behind this. It appeared to be due to a custom plugin in the mu-plugins directory, for disabling a specific plugin for non logged-in users.
The code was based on this article: hidden link
Removing this code makes the issue go away.
The curious thing is that the plugin has been there for over 18 months, and not caused this issue with Editors not seeing the menus.
