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[Resolved] Edit Post Form – Images upload Undefined error

This support ticket is created 5 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by janaP-2 5 years, 2 months ago.

Assisted by: Waqar.

Author
Posts
#1405185
undefined errors.PNG

When i, the post author edit my post, the edit form works as expected, except if i want to add more images or replace the images that are already there, i get this 'undefined' error.

You won't be able to see this error if you are not logged in. So i can provide you with a test user.

I appreciate your assistance.

#1405199

Hi,

Thank you for contacting us and I'd be happy to assist.

You can share the temporary admin user's access details along with the link to the page with this form, in reply to this message.

Note: Your next reply will be private and please make a complete backup copy, before sharing the access details.

regards,
Waqar

#1406383

Thank you for sharing the admin access.

The issue seems to be that the edit form is placed inside the popup.

From the troubleshooting of previous reports, we've noticed that the Elementor plugin's "Popup" content is loaded dynamically on request ( only when the popup opens ) and is not present in the page's markup when it loads.

As a result, Toolset Form placed inside the popup shows, but any script-based dynamic features ( e.g. date picker, AJAX submission, media library uploader etc ) don't work as expected.

This is already reported to the concerned team and I'll keep you updated with the progress through this ticket.

For now, as an alternative to that popup feature, you can either use Bootstrap's built-in modal feature ( ref: hidden link ) if your website is loading Bootstrap library or use any other third-party popup maker plugin which doesn't load the content, dynamically ( using AJAX ).

Example:
Popups - WordPress Popup
( https://wordpress.org/plugins/popups/ )

I hope this helps and please let me know if the issue with the form persists even if you load the edit form without Elementor plugin's "Popup".

#1406609

My issue is resolved now. Thank you! It worked to use the bootstrap modal.