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[Resolved] Dynamic image slider makes editing templates impossible

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This topic contains 1 reply, has 2 voices.

Last updated by Minesh 5 months, 2 weeks ago.

Assisted by: Minesh.

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#2701086
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This is actually related to a previous ticket, in which a particular template became uneditable and after weeks of troubleshooting, it was determined that the dynamic image slider was the issue: https://toolset.com/forums/topic/template-crashes-when-i-try-to-edit-page-unresponsive/

In that particular template removing the slider code directly from the database was OK, but now I am discovering that other templates using the dynamic image sliders are completely broken as well. I went ahead and created a brand new dynamic slider and got the same result. After following Toolset's tutorial here (https://toolset.com/course-lesson/dynamic-galleries-and-sliders-for-templates-displaying-repeating-image-fields/?utm_source=plugin&utm_medium=gui&utm_campaign=blocks) I see that there used to be very different configuration options in it that I am not really seeing anymore on my end (see attached images). These sliders definitely used to work, so I am wondering if an update was pushed a while ago that changed how dynamic sliders are handled and if my only option now is to edit the database and recreate the sliders as Views.

I also tried using Gallery instead a slider and I'm getting no configurable options either, which makes me think that there's a bigger issue with Toolset on my end.

#2701200

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

To ensure that the issue is due to latest update - what if you try to downgrade ALL Toolset plugins to the version that is just before the current version. Do you see it working.

I checked the last ticket and mostly the last reply is added by Waqar is related to Cache issue.

To ensure there is no plugin/theme conglict:
Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference?

Here is a sandbox site and you can auto-login to it using the following link:
- hidden link

Can you please confirm you able to reproduce the issue with above sandbox site?

#2701479

Hi Minesh. Thank you for setting up the sandbox - I was not able to replicate the issue on there, so it was clearly an issue in my own environment.

Here are the steps I took to fix (what seemed like) a bug:
-- from my previous ticket, it was established that the Slider is causing the template to crash, so I was able to delete the code directly in the database and edit the template
-- i attempted to add a new Slider, but I still couldn't get ANY options to configure it
-- from previous experience I've discovered that certain functionality could get buggy, if the dynamic content I'm working with does not exist for that particular post I am working with
-- from the "View with" drop-down at the top I couldn't select the Post with the images for the Slider (I wish there was a way to Search for a Post, instead of Toolset arbitrarily listing a few Posts), so I just added some sample images to the Post I was working with
-- that allowed me to work with the proper dynamic content and the Slider configuration FINALLY showed up
-- once I was done with the configuration, I deleted the sample images from the Post the Template was working with
-- checked if the new slider does not crash the Template when I try to edit it. No problem!